XP Remote Assistance: Troubleshoot ques

Technoid · Post by **Technoid** » Thu Dec 26, 2002 5:38 pm

Anyone used Remote Assistance?
I ("expert" running XP home ed) upon accepting an invitation to help friend ("novice" running XP Pro) got error message.....
connection failed, "could not resolve host name".
I am on cable behind a linksys router running NAT. Novice is on straight dialup.

Thoughts/ideas?

Thanks in advance,
stumped

crazyjw1971 · Post by **crazyjw1971** » Fri Dec 27, 2002 5:11 am

I havent figured that one out either...

Technoid · Post by **Technoid** » Sun Dec 29, 2002 7:53 pm

I wonder if -
its because of NAT on the router, OR
if I add them to my workgroup it would work.
????????????????????

Post by **YeOldeStonecat** » Sun Dec 29, 2002 8:05 pm

Works with NAT, port 3389 if you're host.