XP remote desktop

ISKOTB · Post by **ISKOTB** » Wed Jan 28, 2004 8:50 pm

I know its possible to remote to xp desktop while the user is logged in so i can show him/her how to do stuff .. when i connect it from my computer it says remote assistance is disable by the administrator ? i'm one of the admins

Any1

ghost · Post by **ghost** » Thu Jan 29, 2004 9:28 am

To my knowledge, Remote Desktop must log off the current user prior to accepting a remote connection. I've never heard of it being able to do what you're trying to do.

TruckerT · Post by **TruckerT** » Thu Jan 29, 2004 9:41 am

Try using messenger and have the user ask you for assistance - that will give you control much like pc anywhere.

ISKOTB · Post by **ISKOTB** » Thu Jan 29, 2004 9:44 am

So what is remote assistance?

glears · Post by **glears** » Thu Jan 29, 2004 1:33 pm

Remote Assistance is like Remote Desktop but like Netmeeting. The user can see what you are doing and can stop or give control to you.

Zmoney · Post by **Zmoney** » Fri Jan 30, 2004 6:55 pm

right click on my computer-----> properties then go to the remote tab, and make sure allow connections is checked.

qball15j · Post by **qball15j** » Fri Jan 30, 2004 7:39 pm

If both of you are behind firewalls/routers remote assistance won't work. You'll need to forward a port, even then you'll be lucky if it connects.

Respice · Post by **Respice** » Sun Jan 30, 2005 12:16 pm

For this type of assistance I recommend DameWare. Although you still need to forward a port if they have a NAT IP.