Sprint, Verizon Lead Wireless Customer Satisfaction Index2011-05-18 13:27 by DanielaTags: Sprint, AT&T, T-Mobile, Verizon
According to a report released yesterday by the American Customer Satisfaction Index (ACSI), Sprint Nextel Corp. leads in the competition for customer satisfaction among the nation's four largest wireless carriers, along with longtime leader Verizon Wireless. The report also showed that AT&T has the unhappiest subscribers. It scored a 66 out of 100, down from 69 last year, after the decision to buy T-Mobile USA for $39 billion.
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