rogers@home problem

grimreaper · Post by **grimreaper** » Fri Dec 07, 2001 11:11 pm

I am using a Toshiba Satellite 1800 with built in nic card
I am able to connect to the internet but I loose the connection within a minute or two. as long as I renew the ip adress ( the ip adress doesnt change) I can connect again. The cable modem light indicates online

any suggestions would be appreciated
thanks

MadDoctor · Post by **MadDoctor** » Fri Dec 07, 2001 11:35 pm

Not that I can help but... what OS are you running?

MtCableman · Post by **MtCableman** » Fri Dec 07, 2001 11:47 pm

What OS are you running?

grimreaper · Post by **grimreaper** » Fri Dec 07, 2001 11:51 pm

I am running xp pro
any suggestions would be apprecciated

MtCableman · Post by **MtCableman** » Sat Dec 08, 2001 12:24 am

See if this works. It can't hurt!

https://www.speedguide.net/forums/viewtopic.php?t=59378

grimreaper · Post by **grimreaper** » Sat Dec 08, 2001 12:29 am

hey thanks i already tried it it didnt help me
any other suggestions
thanks

MtCableman · Post by **MtCableman** » Sat Dec 08, 2001 12:39 am

Look around and find their servers. Traceroute work very well. Look for the gateway, DNS and other servers. See if you can "REPAIR" your connection when your connection quits. Check all the connectors, ethernet..ect..... Make sure everything is solidly plugged in. Check the "LOOPBACK" IP, 127.0.0.1 for a PING response. You might have a bad NIC. When all else fails, call your ISP for tech support.

grimreaper · Post by **grimreaper** » Sat Dec 08, 2001 12:46 am

just fiund this tweak if you are running XP

With some ADSL/Cable modems (especially USB) you may have a problem with getting disconnected after a few hours, here are two ways to fix that.

Disable Hibernation
Right click on your desktop, click the screen saver tab, once there you should see a power button at the bottom of the display properties dialog, click that, ones dialog appears click the hibernate tab, and uncheck enable hibernation.

Disable Windows Messenger
Go to your start menu, click run.
In the Run dialog type gpedit.msc
Go to Computer Configuration>Administrative Templates>Windows Components>Windows Messenger
Once there right click Do not allow Windows messenger to be run, go to properties.
Check the box next to enable.

That should fix the problem.

XenaRule · Post by **XenaRule** » Sat Dec 08, 2001 2:10 pm

Call them and ask.

I thought XP have problem with high speed connection... because where I am (at the university residence) people who are running XP cannot connect to the net while people who had ME and had the connection THEN upgraded to XP is ok...

pharrg · Post by **pharrg** » Sat Dec 08, 2001 2:28 pm

Hey, thanks for the link to that XP fix. It worked for all of my friends running XP, even when rebooting. I wonder if the other guy remembered to switch the service to manual?