Have Rogers figured out Routers?

funkster · Post by **funkster** » Mon Nov 19, 2001 7:09 pm

I think all of us here in Toronto, Canada have a small problem - Rogers is switching over their servers from the excite@home system (which is bankrupt obviously) to their own servers, Rogers.com. In doing so, I think they are blocking anyone connected by router who do not have an IP address assigned by Rogers. It seems the domain name has been lengthened so that the full name does not fit within the setup of the router (I own a Linksys). Anybody with similar problems, and if so, what is a solution? Besides running a separate computer as a server and switching the router from "gateway" to "router" mode, I'm wondering if there is another way. Thanks all.

rodrod5 · Post by **rodrod5** » Mon Nov 19, 2001 9:32 pm

set your router up statically on the WAN side

MosDef112 · Post by **MosDef112** » Tue Nov 20, 2001 2:23 am

The DNS domain name does not need to match that of the new naming scheme in order for your router to work with it. I would in fact make anything up, the router does not rely upon it to connect. What I would do is configure your router to listen for a DHCP server on your WAN port. Configuring a static IP address on your WAN port not only will yield no positive results, since you don't know what your new actual IP address is, but doing so will also disable your Internet connectivity once the lease for that dynamic IP address you hold expires, and Rogers@home decides to recycle that IP address to someone else.

funkster · Post by **funkster** » Tue Nov 20, 2001 8:41 am

I didn't realize the domain name tab could potentially be garbage. I just assumed it was part of the setup....

It makes sense to me to have the router search for a DHCP server...I thought of something else last night as well. The network card that came with the whole package is installed in the host computer in my house. When that 'puter is hooked up raw to the cable modem, there is access. Throught the router, zilcho. Could it be because the adapter address of the network card had been recorded by Rogers, and thus is specific only for that machine? Just a thought.....but thanks all for the replies.

MosDef112 · Post by **MosDef112** » Tue Nov 20, 2001 9:11 am

If you signed up for Rogers@home broadband and registered your computer's NIC's MAC address with them, that is absolutely the reason why your router does not work with your service. Most cable modem operators authenticate your paid service via MAC address, so if an unregistered MAC address attempts a connection, it will fail. Most routers do have a work around to this to avoid having your cable modem ISP register your router's WAN port MAC address. If your router has the MAC address spoofing feature, you may use this to instruct your router to spoof, or to duplicate, your PC's NIC's MAC address to authenticate yourself to the service.

funkster · Post by **funkster** » Tue Nov 20, 2001 12:33 pm

Sorry, should have clarified from the beginning....I'm running your basic PC system from Win2000. It's just that in previous networks from my school days, I had to register my NIC with computing facilities to receive access. I am just saying maybe Rogers has done the same. Even so, DHCP should work. My other option is to call up Linksys and ask for them for a firmware upgrade so that the field can accept more characters; the new domain name is unusually long.

softech · Post by **softech** » Tue Nov 20, 2001 3:14 pm

Hi, I know Rogers@Home is changing the mail server on Nov 22. but how about those DNS setting or other things? when are they changing? I have not received any mail about that yet.

Also, what does MosDef112 mean by "The DNS domain name does not need to match that of the new naming scheme in order for your router to work with it. "
We have to set a DNS number there , right? but you meant we can set servers other than Rogers DNS? if so, what are other servers we can put? any suggestions?

Thanks

MosDef112 · Post by **MosDef112** » Tue Nov 20, 2001 4:41 pm

Not the DNS servers, but the DNS host name and domain name. Some are under the impression that these must be set as per @home's defaults. This is not the case, the only thing you need to concern yourself with is getting online with the NIC possessing the MAC address registered with @home. All other settings should be obtained via DHCP.

funkster · Post by **funkster** » Tue Nov 20, 2001 4:50 pm

If what is being said is correct, than technically, I can erase all the fields in the setup pertaining to domain, etc., and then tweak the DHCP settings per computer linked to the router. I will try this, but my confidence isn't high. I have others who are going through the same thing. First we had access, then...kerplink...we didn't.

At any rate, I'll report on progress. Thanks all!

kidd · Post by **kidd** » Tue Nov 20, 2001 6:08 pm

heya guys... just happening to read this here and i just saw the part about the MAC address for the NIC cards...

i'm using a linksys router... and in the router settings there is an option there that you can forward one of the NIC's MAC address... that'll let it forward to the cable company for verification...

hope that answers someone's question about the MAC address part

XenaRule · Post by **XenaRule** » Wed Nov 21, 2001 4:24 pm

From what a Rogers tech guy told me... Rogers@home had a specific IP address for each user...

Could always pay an extra $10 for an extra connection...

Sithlord · Post by **Sithlord** » Wed Nov 21, 2001 9:53 pm

Just so we get things straight, i am funkster's younger [and better looking

] brother.

Rogers@Home in Canada runs everything on a DHCP basis so I am positive that the ip address issue is not a problem.

funkster · Post by **funkster** » Thu Nov 22, 2001 8:49 am

...yah right there pal...I've been mistaken for so many famous people.

Anyways, when are we gonna fix this thing?

donald_k · Post by **donald_k** » Fri Nov 23, 2001 12:05 pm

Your router may have been locked out by the modem which would even lock out a DHCP request. Set your MAC of your NIC in your router's MAC address clone and then go to the status page and renew. You should then be able to connect.....

NelsonC · Post by **NelsonC** » Sat Nov 24, 2001 3:01 am

Yeap guys.. does'nt look good I can browse fine but I cannot check my mail ever since the switch over.. I have a Netgear router.. any type of help would be great. Windows XP PRo

Thanks

n_conceicao@hotmail.com (for now)

kidd · Post by **kidd** » Sat Nov 24, 2001 10:20 pm

hey... uhmm just got a thought for ya...

you might wanna check to see if you set up the mail servers right...
i.e. if i use roadrunner and just my NIC card w/o a router
the i can just use... pop-server
that would let me read my mails... but if i'm under a router i would then have to set the full path for the mail server which is
pop-server.houston.rr.com <--- i'm in the houston, tx area so that would be my incoming mail server...
hence you might wanna check against that...

funkster · Post by **funkster** » Mon Nov 26, 2001 8:44 am

I believe Speedguide has already posted a warning abot WinXP users and cable modems. It is right on their front page....

Sithlord · Post by **Sithlord** » Mon Nov 26, 2001 9:54 pm

Okguys, it was that damn MAC address

For anyone who wants to know, i set everything to automatic. The i imputed the name of the NIC card and within the advanced tab, there is another tab that says "Mac Address Clone". In that field, input you nic cards mac address. That's it, your done.

Thx for you help guys.

SG Broadband Community

Have Rogers figured out Routers?

Have Rogers figured out Routers?

I'm surprised..........

Not a Mac, but.....

change setting?

Hmmmm.....if so......

Nope not Rogers!

Oooooookkkkayyyyy........

Rogers!

There's a note about that...

I FIXED IT