optical intellimouse

david24151 · Post by **david24151** » Sat Oct 21, 2000 5:06 pm

I recently purchase the optical intellimouse and was wondering if anyone has had this prob or knows how to fix it. whenever i try downloading something and the download window pops up to save as or even in download accelerator the mouse freezes up temporarily. it is very annoying any suggestions appreciated? also is there anyway to get that red light on the bottom to go off cuz it stays on even if the computer is off. thanks

GC · Post by GC » Sat Oct 21, 2000 5:52 pm

Intellimouse Explorer?

david24151 · Post by **david24151** » Sat Oct 21, 2000 6:58 pm

nope just the regular optical intellimouse 4 button 1 wheel

dmsmed · Post by **dmsmed** » Sat Oct 21, 2000 7:14 pm

I have trouble with mine. I fear it's because of an IRQ sharing/usb issue. I started using the PS/2 adapter just to run a test to switch it over to ps/2 and it hasn't failed since.

david24151 · Post by **david24151** » Sat Oct 21, 2000 7:23 pm

thanks dmsmed i switched over to the ps2 adapter also and it has helped quite a bit but there is still the occasional stall but it is better.

Amro · Post by **Amro** » Sat Oct 21, 2000 8:39 pm

i switched from ps2 to usb and no problems at all either way.. shrug exact same thing

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"If a man could have half his wishes, he would double his troubles."
-Benjamin Franklin

striderf1 · Post by **striderf1** » Sat Oct 21, 2000 9:10 pm

did you install the mouse's software? also the red light is supposed to go off when the computer is off, and there is no way the light can stay on if the computer is off, are you just putting your computer to "sleep"? try downloading the software update for it off the m-soft website. if all this failes either A) your comp is messed up or B) your mouse is messed up and you should exchange it

david24151 · Post by **david24151** » Sat Oct 21, 2000 9:49 pm

thanks striderf1 i have installed the software that came with it and also the download and it don't seem to make a difference the stalling has stopped but the light does not go off. (winme) start-shutdown-click ok and my comp shuts down but the light is a nice little nite lite cuz it glows away.

Battleship · Post by **Battleship** » Sun Oct 22, 2000 12:11 am

The light will not go out if the mouse is hooked up to the PS2 port. The ATX power supply still gives power to the PS2 ports even when off. This allows you to power up the computer by a mouse click or a keboard combo.

Sorry dont know whats causing your prob sounds pretty srewy to me.

Good luck with it though.

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A:\ >format c:
WARNING, ALL DATA ON NON-REMOVABLE DISK
DRIVE C: WILL BE LOST!
Proceed with format (Y/N)?y

david24151 · Post by **david24151** » Sun Oct 22, 2000 12:50 am

thanks battleship back to usb comp off light off. problem solved.

C.M. Weaver · Post by **C.M. Weaver** » Sun Oct 22, 2000 1:41 am

The IntelliMouse Optical has a known problem. Microsoft will replace it free of charge due to a problem with the USB cable on the mouse.

I was having random mouse pointer freezes and I called tech support and they admitted to the problem and took care of it. Got the replacement and no more problem.

C.M. Weaver

dmsmed · Post by **dmsmed** » Sun Oct 22, 2000 10:00 am

It never occured to me it could be the mouse. This Microsoft article Q232824 addresses (more of a disclaimer) the issue.

dmsmed · Post by **dmsmed** » Sun Oct 22, 2000 10:27 am

Oops,
The issue being the USB issue.

C.M. Weaver · Post by **C.M. Weaver** » Sun Oct 22, 2000 5:12 pm

I think this is the number I called to get a hold of them (425) 635-7040. They have no 800 number for support so you'll incur a toll charge.

When you first call they set up a case number and a profile for you, WRITE THESE DOWN

Also, be prepared to give them the product ID from the bottom of your mouse (ie. xxxxx-xxx-xxxxxxxx-xxxxx)

KavMan · Post by **KavMan** » Mon Oct 23, 2000 12:38 am

C.M. Weaver

Do you have a number i can call for tech support on the mouse?

Thanks

KavMan · Post by **KavMan** » Mon Oct 23, 2000 7:12 pm

Thanks
My new mouse is on the way
Btw did you return the old mouse to them?

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Got OOL?

http://www.geocities.com/kavman101/mycablespeed.jpg

Does the body good, hehe

C.M. Weaver · Post by **C.M. Weaver** » Mon Oct 23, 2000 9:29 pm

Nope, never did return it. In fact the person I spoke with said it was not necessary. Glad I could help out

C.M. Weaver

BadEditor · Post by **BadEditor** » Tue Nov 28, 2000 4:09 pm

***Update***

THANKS C.W.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I Called Microsoft and They Are Sending Me Out a New Optical Mouse !!!!!!!!!!!!!!!

...I had replace my optical mouse with a standard one, because it was not working.
So I dug it up and called that support number.....

I have Figured out why my 'Standard' mouse was Hanging also (which is why i started this thread) --- I have a 'short' in the wiring, so I am just going to wait on my replacement.....

THANKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

BadEditor · Post by **BadEditor** » Tue Nov 28, 2000 4:20 pm

haha... I thought I was replying to this thread http://www.speedguide.net/ubb/Forum4/HTML/001067.html

HongKongPolice · Post by **HongKongPolice** » Tue Nov 28, 2000 5:11 pm

KavMan, where'd you get that pic of the chick with the big titz? And who is she?

Zmoney · Post by **Zmoney** » Tue Nov 28, 2000 5:12 pm

i had the microsoft lazer mousefor a while but i took it back and got a basic wheel one...i have found that most lazer mice just well plannly SUCKKKK the accurace on this is discusting especally if you are used to haveing your mouce super sensative like mua... also anyone notice any usb problems with the Asus A7V mobo?? i am noticeng mouse freeze ups more and more...since i switched to USB...one more thing i know you can have 2 mice werking on the same system at the same time but can you have a keyboard like that??? cuz i have a phatty ass wire less keyboard
http://www.pcconcepts.com/html/key_frm.html

but it doesnt have a number keypad on the right so it blows @ gamez...its a ps\2 and i wanna get anouther keyboard and use it for usb...