Have been trying to find the solution to my problem, and I hope someone can help me. I think I may need a newer/better router, but want to ask before I buy one.
I have Comcast HSI, and was upgraded to 4Mbps as most have been now. I like the speed increase, so went to 6Mbps.
At this point in time I started to get disconnects randomly, also experienced by my wife on her pc.
I received a new cable modem from Comcast, a Surfboard SB5100, but the problem persists. The modem seemed to be ruled out, and it was then that I noticed that I did not have to powercycle the modem to get connection back, but I did have to powercycle the router. A Belkin F5D5230-4 is what I have with latest firmware available at Belkin's site.
Next step was checking speed, both connected through router, and modem directly to pc. With my pc connected through router, I am getting anywhere from 2-4Mbps down, and around 300- 500Kbps up. Nowhere near the 6Mbps down and 768Kbps up I am supposed to have.
I connected my pc directly to the modem, ran the same tests and got the following: -
:::.. Download Stats ..:::
Connection is:: 6237 Kbps about 6.2 Mbps (tested with 5983 KB)
Download Speed is:: 761 KB/s
Tested From:: http://www.testmy.net/
Test Time:: Sun Feb 20 16:58:12 CST 2005
Bottom Line:: 111X faster than 56K 1MB download in 1.35 sec
Diagnosis: Awesome! 20% + : 100.03 % faster than the average for host (comcast.net)
Validation Link:: http://testmy.net/id-8E1NUCJLP
:::.. Upload Stats ..:::
Connection is:: 706 Kbps about 0.7 Mbps (tested with 579 KB)
Upload Speed is:: 86 KB/s
Tested From:: http://www.testmy.net/
Test Time:: Sun Feb 20 16:59:28 CST 2005
Bottom Line:: 13X faster than 56K 1MB upload in 11.91 sec
Diagnosis: Awesome! 20% + : 115.9 % faster than the average for host (comcast.net)
Validation Link:: http://testmy.net/id-8FRQA04BO
I have actually gotten 6.3 down and 810 up with the same test, but this was the only one I saved.
Just seemed strange to me that this occured only after the speed upgrade when my router is rated at 10Mbps/100Mbps.
Please shed some light on this if you can, and recommend a different modem if you think that is what is required. I don't have a problem spending the cash on something better/newer if it will solve this for me.
Router slows connection & disconnects
You can try to resolve this problem on your wired nic by locking down the speed of your Ethernet card. This may resolve the wired nic.
To correct this problem in WINDOWS XP
1. Go to Start> Control Panel > and select Network connections.
2. Right click on your network card (for 2000 and XP only)and select Properties.
3. Select the Configure button.
4. Under the Advanced tab you will see two boxes; Property and Value.
Note: Depending on the type of Ethernet card you are using the headings in the Property box will be slightly different.
5. Select each heading in the Properties box until the Value box displays the speed of your Ethernet card (it will look like this: Auto-Negotiation, 10Mb Full, 100 MB Half, etc..). You want to select 10mb Full Duplex.
Keep clicking OK until you get to the desktop. Your computer may ask you to reboot depending on the version of Windows you are running.
To correct this problem in WINDOWS XP
1. Go to Start> Control Panel > and select Network connections.
2. Right click on your network card (for 2000 and XP only)and select Properties.
3. Select the Configure button.
4. Under the Advanced tab you will see two boxes; Property and Value.
Note: Depending on the type of Ethernet card you are using the headings in the Property box will be slightly different.
5. Select each heading in the Properties box until the Value box displays the speed of your Ethernet card (it will look like this: Auto-Negotiation, 10Mb Full, 100 MB Half, etc..). You want to select 10mb Full Duplex.
Keep clicking OK until you get to the desktop. Your computer may ask you to reboot depending on the version of Windows you are running.