Modem Problem

Richard_UK · Post by **Richard_UK** » Sun Aug 24, 2003 8:24 am

ok heres the problem.

im on a 2Mbit Broadband internet connection but i have a little problem with, when im online the ovarall speed is great but after about 20/30 minutes i loose my connection? i get page cannot be displayed? and i loose the "Data" light on the modem.. all other lights are on ie.. power...cable.....pc light flashing , but no data light and i either have to power down and restart my pc or reset the modem, my isp (Blueyounder) says the problem is NOT there side. any one advise??

my modem...Webstar DPX100...conects via USB to the built in Lan on my Motherboard (ASRock-K7S8X)

not sure if it helps with the following

COM1 settings..

Bits persecond =128000
Data Bits =8
Parity =None
Stopbits =1
Flow Control =Hardware

NO firewall installed
and my IP address is ok, as i did think this was the problem!

Freddy · Post by **Freddy** » Sun Aug 24, 2003 9:41 am

Behind a router?

Richard_UK · Post by **Richard_UK** » Sun Aug 24, 2003 9:57 am

Originally posted by Freddy
Behind a router?

no router used,

Freddy · Post by **Freddy** » Sun Aug 24, 2003 10:35 am

Use standalone NIC, or flash mobo. bios and verify mobo. network settings are correct in BIOS.

mnosteele52 · Post by **mnosteele52** » Sun Aug 24, 2003 1:37 pm

Most likely you have a line problem, if so you need to call your ISP. Also GET A FIREWALL! and scan for spyware with Ad Aware and SpyBot.

Richard_UK · Post by **Richard_UK** » Mon Aug 25, 2003 10:32 am

i had a line test done by my ISP, everything turned out fine, already scanned for spyware, also i used to use a firewall ( Zonwalarm 4 Pro) but removed it i case it was this that was causing the problems. it made no difference!

ovarall internet speed i cannot complain about, its just the disconecting part that annoys me

mnosteele52 · Post by **mnosteele52** » Mon Aug 25, 2003 10:44 am

It's likely that ZA is causing the problem. Even if you uninstall it you need to follow the removal instructions on their site, it leaves A LOT of junk behind that causes problems.

Did you scan for spyware with Ad Aware & SpyBot?

This could also be because you are connecting vie USB. USB = PROBLEMS, buy an ethernet card and connect that way.