analyzer test problems

[OD_Hunter]

for sum reason when i want to run a tcp/ip anylizer test is says...
"Error retrieving Options"
the whole screen is white and i can only see those words..
can sumone tell me why this is hapening?

[mccoffee]

If running norton firewall or any other firewall you have to disable it.

[Philip]

Fixed now, the Analyzer server component had locked up, had to restart it.

[OD_Hunter]

ok tnx man