Strange Internet Speed Issue: Requesting Help

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Shoopdaaj
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Joined: Thu Aug 28, 2014 12:12 pm

Strange Internet Speed Issue: Requesting Help

Post by Shoopdaaj »

I'll start right off by saying that I literally just made an account here specifically to post about this issue. Throughout my days of searching for a solution, nothing has worked, and no one person has had my specific issue.

I bought a new laptop little less than a month ago, it is an ASUS X550LNV-NB51, Windows 8.1. Ever since I got it, on my grandparent's wireless network, I have gotten an average download speed of .30MBPS, .80MBPS. results via Speedtest.com. My laptop is the only device on this network that has such a low download speed. My grandmother's laptop gets an average download speed of 10MBPS, 15MBPS, and her desktop (wireless) an average speed of 8, 12.

Yea, this sounds like most issues I've searched for, but there was always one little thing that was always left out, and it is for this detail that I am posting this. On my own home network, my laptop gets on average 14MBPS, 17MBPS. It is specifically this SINGLE laptop on a SINGLE network that has this issue.

I have tried various solutions to fix this problem and they've all ended in failure. The obvious "turning it off and back on again"(resetting the router), updating the router's firmware, disabling anti-virus, disabling my firewall, flushing dns, updating network drivers and uninstalling/reinstalling network drivers. I may be forgetting a thing or two, but that's the gist of it.

To recap general information:
Laptop: ASUS X550LNV-NB51, Windows 8.1
Router: Belkin F9K1002 v2
Firmware Version: 2.00.08 (Jun 15 2012 17:37:29)

Any help would be appreciated. While I may be no novice when it comes to this sort of thing, I am certainly no expert either. If you need any additional information I will do my best to obtain it.

Thank you.
SamirD
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Joined: Sat Jan 24, 2015 8:07 pm

Post by SamirD »

Have you tried it wired on your grandparents network? That's the first thing I'd do to see if it is a wireless issue or something more.
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