Outlook, Windows 7 & Mail To Links Problem

Qui-Gon John · Post by **Qui-Gon John** » Fri Nov 25, 2011 7:16 pm

Hi, hope everyone had a great Thanksgiving.

I helped someone out and I wiped their drive clean then installed a clean copy of Windows 7 Home Premium x64. This was out of the MS package and no "brand name extra junk loaded".

Then I installed MS Office 2007 with Outlook. He only wants Outlook configured to be able to send SMTP mail when he clicks a MAIL TO link from inside a browser. I got Outlook configured and this all works except: the mail just sits in the OUTBOX until he actually opens up OUTLOOK. Back with XP and Outlook Express, this was never a problem, it always just went. I verified SEND IMMEDIATELY is on in Outlook and I tried many various configurations of Outlook's Send & Receive Settings, all to no avail.

Any help would be most appreciated.

Thanks, John

Post by **YeOldeStonecat** » Sat Nov 26, 2011 11:38 am

Has it caught up on Microsoft updates? (including Office updates....sp3 for Office 2k7)

Qui-Gon John · Post by **Qui-Gon John** » Sat Nov 26, 2011 12:01 pm

I don't think so. Do you think that would make the difference?

Qui-Gon John · Post by **Qui-Gon John** » Thu Dec 01, 2011 6:38 am

Florirs, Your reply was a bit confusing. As I don't need to restore anything. I just need to get Outlook to send emails that are clicked on from a web browser "mailto" link, without having to actually open up Outlook. In other words, start computer, browse web, click any "mailto" link, a new Outlook message window opens, fill it in, click SEND and the box closes and the message goes out. Right now, what is happening is all I described, except when you click SEND, the compose box closes, the message goes into the Outlook OUTBOX and sits there until you actually go into Outlook. Any info or link on this problem would be appreciated.

TonyT · Post by **TonyT** » Fri Dec 02, 2011 7:50 am

Unfortunately, Outlook MUST be running in order to send email. The Outlook compose window just loads part of Outlook's functionality. MS expects that users will have Outlook opened and running constantly, it's actually business software and not really designed for the home user. If you just want simple email, then install Windows Live Mail and set it as default mail handler.

Qui-Gon John · Post by **Qui-Gon John** » Fri Dec 02, 2011 8:05 am

Thanks for the feedback. Strange that they have it work differently than Outlook Express and XP did. At least I know the problem is not that I had the wrong settings to get that to work.