DB levels low, Charter Cable

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cam123240
Member
Posts: 38
Joined: Wed Apr 18, 2007 1:22 am

DB levels low, Charter Cable

Post by cam123240 »

Around 4 months ago, i got into xbox live, and knew the faster the internet, the better the performance yadda, yadda yadda....

so i ordered it online, the dude came out in his huge white truck, looked at the pole, ran underground fiber optic size wire about 25 feet up to my house, hooked it into the box by my house, then plugged in my modem, and logged into it.

I distinctly remember the downstream DB levels being 17.0DB. somewhat confused, he went back outside, messed with it for a while (30 mins :wth: ) then came back in, and It was up to 36.4 dB, (what it is now).

seemingly satisfied, he left, and i set up email blah blah blah...

[CENTER]Downstream:[/CENTER]

Downstream Lock : Locked
Downstream Channel Id : 2
Downstream Frequency :
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360537
Downstream Interleave Depth : 32
Downstream Receive Power Level : 1.0 dBmV
Downstream SNR : 36.4 dB
--------------------------------------------------------------------------
[CENTER]Upstream:[/CENTER]

Upstream Lock : Locked
Upstream Channel ID : 3
Upstream Frequency :
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 37.0 dBmV
Upstream Mini-Slot Size : 2
--------------------------------------------------------------------------[CENTER]Current Status:[/CENTER]

Acquire a Downstream Channel 723000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Security Disabled Disabled


What do you think? Bad connections? Bad Wiring?

Am I paranoid? Is everything ok??

Some of those levels seem kind of SLOW to me.... Any help, Massively appreciated!!!!!!!! :) :) :)
cam123240
Member
Posts: 38
Joined: Wed Apr 18, 2007 1:22 am

Post by cam123240 »

Do my power levels look abnormal to any of you?
after having some outsourced tech guy re-provision my modem and re-cycling it this is what im getting:

Image
cam123240
Member
Posts: 38
Joined: Wed Apr 18, 2007 1:22 am

Post by cam123240 »

NOTE: i have the 3megabits down 256kilobits up
Kip Patterson
Senior Member
Posts: 4438
Joined: Wed Jun 07, 2000 12:00 pm
Location: Columbus, Ohio

Post by Kip Patterson »

Those numbers are excellent.

36.4 is your signal to noise ration, not the power. The power is 1.0
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