Not able to ping by name

Pikap39 · Post by **Pikap39** » Tue Apr 17, 2001 7:49 pm

Ok this one got me. Has anyone had an issue with a system not being able to hit a web page. Here's the lay out.At a command promt cang ping out to gateway, DHCP server, mail, news as long as you use the ip address. When you ping the name you get unknown host. Ive had this problem several times with no resolution. IE rebuild does not work. Stack rebuild no go. winsock's havw been replaced still sucking wind. Its like there was a firewall in the way but one has never been installed. I know that its because the Domain name resolution is not working but i dont know how to fix out side of NT. I hope I've given enough information, if not let me know.

msc · Post by **msc** » Tue Apr 17, 2001 7:56 pm

Sounds like the server that changes letters to ip, i think its the DNS server. For example www.yahoo.com the dns server will change it to someting like this-129.23.532.4
The servers is most likely down or you don't have your winsock files. Call your isp and check all of that stuff

Rosco · Post by **Rosco** » Tue Apr 17, 2001 7:58 pm

Have you added in your DNS servers of your local ISP to the TCP/IP stack?

If not add those in and you should work.

Pikap39 · Post by **Pikap39** » Tue Apr 17, 2001 8:02 pm

Yep thats what we thought to. If you put it in static,no go. also a diferent computer on the same conection works. I agree it like the DNS server(s) were down but its not. This is isolated to windoze or IE.

[ 04-17-2001: Message edited by: Speed.God ]

Pikap39 · Post by **Pikap39** » Tue Apr 17, 2001 10:14 pm

anybody else got any ideas. I really dont want to have to tell these people to reformat. Thanks

3v1l807 · Post by **3v1l807** » Tue Apr 17, 2001 10:20 pm

Can they ping or goto 216.105.167.65(for example). If they can then it's definetly a DNS problem.

Pikap39 · Post by **Pikap39** » Wed Apr 18, 2001 1:01 am

Im just making sure, your asking if i can ping out to any numerical address? correct! If so i belive i answered that question.Yes i can ping out. I know that it a DNS error. What im trying to determine is if there is a fix. The problem is with the end user not the server. I can check that. Plus i would have 35000 screaming clients. what i need to know is whether anybody else has see this before.

The problem is in the clients rig. That much has been determined.Im sorry if I seem upset Its not with those trying to help. If I'm being rude just tell me to ____!

stallion · Post by **stallion** » Wed Apr 18, 2001 3:17 pm

The problem still sounds like a Winsock....see if you can ftp (by ip address) see if you get an error message....if you are not able to ftp most likely winsock....

Dement · Post by **Dement** » Wed Apr 18, 2001 4:12 pm

I know it sound weird but in the IP stack change WINS resolution to "use DHCP for WINS ersolution"

Works alot for me in the past.

3v1l807 · Post by **3v1l807** » Wed Apr 18, 2001 4:43 pm

Well tell those people to try using a different DNS server and see if it works then.