Problem with new chip/motherboard

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JOEBEME
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Problem with new chip/motherboard

Post by JOEBEME »

Hello,

These are my system specifications:

Asus A7N8x-E Deluxe
Amd athlon 3200+ xp
Kreton pc3200 ram
80 gig maxtor hard drive (primary) 7200 rpm
200 gig western digital drive (secondary) 7200 rpm
Ati Radeon 9600 se

I seem to be having a problem with my new amd athlon xp chip that I recently purchased. Upon installing, the computer would not boot at all. Upon reseting the cmos, it booted fine. However, once I got into Windows XP, I noticed that the System Properties was reporting that I had a 1900+ xp chip when, in fact, I actually have a 3200+ chip. So I decided to reboot the computer to see what the post reported as my chip. Sure enough, it said 1900+. I then entered the bios screen, under the advanced chipset features and saw that my memory frequency was set to 133mhz. I set it to 166 mhz, saved, rebooted and the post screen then reported that I had a 2500+. Windows was working fine and System Properties also reported 2500+ as my processor. So, I rebooted again, went back into the bios and changed it to 200 mhz, saved and exited. The post reports a 3200+, but I cannot get into Windows. The computer will load up until the point that the Windows XP screen would appear and then restart itself. It will just do this continously until I shut the computer off. I realize that the ram is of a generic brand, but I did swap it with a friends Corsair pc3200 extreme XMS series and it did the same thing when set to 200 mhz. Any help or suggestions would be much appreciated.

Thank you in advance for your help, time and support.

Joe
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Mark
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Post by Mark »

check that the memory timings are set correctly for that memory, you should be able to find them on the manufactures web site.

or try fail safe default values in the bios to see if it boots to windows.

also are you sure the heatsink is installed correctly, making good contact with the CPU ?

CPU fan plugged in ?
JOEBEME
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Post by JOEBEME »

I left the memory timings section on "auto." I also tried loading the fail safe defaults, same thing. Yes, the heatsink is brand new, making contact with the chip with the fan plugged in. Thanks.

Joe
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Post by Mark »

is this a new mobo/cpu ?
have you reformated windows if changing the mobo from a different brand/type ?
is that a 200fsb cpu, didn't they make some 166fsb chips of that speed ?
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ghost
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Post by ghost »

Forgive me for asking this but did you put the memory in the correct position to support Dual-Channel? Check in the documentation to make absolutely positive your sticks are where they're supposed to be.
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Post by JOEBEME »

The board and chip are both new. I believe they did make a 166 mhz for that chip, but I got the 200 mhz one. Funny that you ask ghost, it is in the dual channel slot, but the post reports it as single channel memory. I really have no idea what to do.
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Post by Mark »

have you reformated the old windows install ?

or are these new hard drives ?
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Post by JOEBEME »

No, I have not reformatted. I didn't think I had to because it boots fine using 133 and 166 mhz.
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ghost
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Post by ghost »

JOEBEME wrote:The board and chip are both new. I believe they did make a 166 mhz for that chip, but I got the 200 mhz one. Funny that you ask ghost, it is in the dual channel slot, but the post reports it as single channel memory. I really have no idea what to do.

You have it in the two blue slots?

I have a hunch that's what the problem is (reporting single-channel when it should be dual). I'd be willing to bet that once you fix this problem you'll get your full speed out of the system.

I'll keep looking.
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ghost
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Post by ghost »

Make sure the memory is non-ECC. That mobo doesn't support it.
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LukeMan
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Post by LukeMan »

Gotta ask...........No mention was made of the FSB jumper. Looks like the default is set as 400/333/266. Did you check it?

Good luck.........
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Post by ghost »

1. Installing DDR DIMMs other than the recommended configurations may cause memory sizing error or sytem boot failure. Use any of the reccomended configurations in Table 1.

2. Always install DIMMs with the same CAS latency. For optimum compatibility, it is recommended that you obtain memory modules from the same vendor.

3. DIMMs with more than 18 chips are not supported.

4. DIMMs with more than 8 devices on each side of the module are not suported.



Image


In the above pic, if you want dual-channel, one DIMM must be installed in the single blue slot (next to the yellow area) and the other DIMM can go in either of the other two that are close together, either the black or the blue one (or all three, actually, if you have 3 identical sticks).

Just making sure. ;)

I would look in the BIOS to see if there's a selection for Dual-Channel, although it's usually automatic, i.e., there's no user-configuration involved except for the timings.
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Post by ghost »

LukeMan said jumpers:

Image


Make sure the jumper is connected to 1-2 for your PC3200 RAM.
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Post by JOEBEME »

Thank you for all of the replies. Yes, the fsb jumper is set to 400 mhz and is in the blue slot. While I am unsure about the generic ram, I did try with a stick of 512 mb from a friend who uses Crucial pc3200 xtreme xms series ram and it reported in the same manner. Thanks for all of the replies.

Joe
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ghost
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Post by ghost »

You are using two sticks of RAM, right?
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Post by Scott »

He should be fine with one stick of memory, it will just run in single channel mode and he won't get the benefit of dual channel until he gets another stick of memory. I'd also suggest you reformat the system if that drive/OS setup came from another system with different chipsets.

Get the system to boot using lower values for the memory, back up, reset BIOS to what you want, reformat.

I'd also get better memory.
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ghost
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Post by ghost »

Scott wrote:He should be fine with one stick of memory, it will just run in single channel mode and he won't get the benefit of dual channel until he gets another stick of memory. I'd also suggest you reformat the system if that drive/OS setup came from another system with different chipsets.

Get the system to boot using lower values for the memory, back up, reset BIOS to what you want, reformat.

I'd also get better memory.

Yeah, I know about it running single-channel but we were trying to determine if going dual-channel will help. You'd think that it wouldn't make a difference but stranger things have happened.

If his drive/OS came from another system with a different chipset, he wouldn't be able to get into Windows at all, but he did, so I have to assume that it's a fresh installation.

The memory may be the issue but his friend had a stick of Corsair memory, which is good stuff, and the problem persisted when he used that too. It has to be a configuration issue in the BIOS. Maybe go to the ASUS site and look for a BIOS upgrade?
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Post by Scott »

ghost wrote:Yeah, I know about it running single-channel but we were trying to determine if going dual-channel will help. You'd think that it wouldn't make a difference but stranger things have happened.

If his drive/OS came from another system with a different chipset, he wouldn't be able to get into Windows at all, but he did, so I have to assume that it's a fresh installation.

The memory may be the issue but his friend had a stick of Corsair memory, which is good stuff, and the problem persisted when he used that too. It has to be a configuration issue in the BIOS. Maybe go to the ASUS site and look for a BIOS upgrade?
BIOS upgrade would be wise. I had Corsair XMS in my A7N8X Deluxe and had some initial issues. Got to a point it wouldn't even POST, had to borrow some Mushkin from a friend to get it back to POST so I change the BIOS settings. Not sure about the newer versions, but the older A7N8X's were damn finicky.

I agree it seems primarily a BIOS issue, I thought he said it wasn't a clean install though.

Only thing I could suggest is to set everything manually, memory timings, CPU speeds, multiplier, everything.
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Post by ghost »

Scott wrote:BIOS upgrade would be wise. I had Corsair XMS in my A7N8X Deluxe and had some initial issues. Got to a point it wouldn't even POST, had to borrow some Mushkin from a friend to get it back to POST so I change the BIOS settings. Not sure about the newer versions, but the older A7N8X's were damn finicky.

I agree it seems primarily a BIOS issue, I thought he said it wasn't a clean install though.

Only thing I could suggest is to set everything manually, memory timings, CPU speeds, multiplier, everything.

I think you're right. After reading again what he posted, it seems that he's just upgraded the processor, not the mobo too, as I thought, so it's not a clean installation of the OS, although I have my doubts as to whether or not that has a bearing on anything.

I also think he's using one stick of RAM and trying to put it in the dual-channel slot, trying to get dual-channel performance. If that's the case, he needs to change where the RAM is.
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Post by JawZ »

there are two things to consider here: First, what revision is your mobo, this will make a big difference in the BIOS you should be using. Second, try just one stick of ram in each slot to see if you can post and boot to windows without failure. If you can, you might have a bad dimm slot. I have the same mobo and have a bad dimm slot.

Last thing you can do is run memtest86 to see if your memory pulls up errors. But do this test one at a time utilizing just one stick of ram in each slot.
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