Screwed by Sears

Humboldt · Post by **Humboldt** » Wed Feb 02, 2005 3:00 pm

So f'ing pissed off right now.

Bought a fridge from Sears last week, told the guy I only had Wednesdays and Thursdays off and to schedule the delivery for today.

Like an idiot I didn't double check the receipt.

He scheduled it for this Saturday...a day I'm at work and can't be here.

So now it's scheduled for...a week from today.

DAMNIT!

Spammy · Post by **Spammy** » Wed Feb 02, 2005 3:03 pm

I know it frusterating Humboldt.

However stay possitive everything will be cool.

And you will enjoy that much more when you get it.

Joint Chiefs of Staff · Wed Feb 02, 2005 3:05 pm

Do you a friend that can be at your house on Saturday, maybe your gf?

Zilog B · Post by **Zilog B** » Wed Feb 02, 2005 3:05 pm

Sammy wrote:I know it frusterating Humboldt.

However stay possitive everything will be cool.

And you will enjoy that much more when you get it.

Or you could go to the store and st@b somebody

Sid · Post by **Sid** » Wed Feb 02, 2005 3:09 pm

I think a phone call to the GM of the store is in order

Joint Chiefs of Staff · Wed Feb 02, 2005 3:13 pm

schlurpee wrote:Or you could go to the store and st@b somebody

I'll even let him use my blade.

DaddyLongLeg · Post by **DaddyLongLeg** » Wed Feb 02, 2005 3:17 pm

Joint Chiefs of Staff wrote:Do you a friend that can be at your house on Saturday, maybe your gf?

Good idea. By the way, sears will always get you in the rears, if you know what i mean

brembo · Post by **brembo** » Wed Feb 02, 2005 3:18 pm

Beat yer bird....take it out on him. With a phone even

Yeah, call the manager and see if this gets ya a discount or store credit or something.

TinyTim · Post by **TinyTim** » Wed Feb 02, 2005 3:24 pm

brembo wrote:Beat yer bird....take it out on him. With a phone even

Yeah, call the manager and see if this gets ya a discount or store credit or something.

Definitely!! It's all about customer service these days...tell him you can have the same fridge delivered sooner from a competitor---then tell him how you enjoy shopping at Sears and that it is unfortunate you are forced to go elsewhere because of great inconveniences like this one---then ask for some compensation!

Ahren · Post by **Ahren** » Wed Feb 02, 2005 3:25 pm

Don't tip.

Lefty · Post by **Lefty** » Wed Feb 02, 2005 3:59 pm

Jarngrimr wrote:Don't tip.

Zilog B · Post by **Zilog B** » Wed Feb 02, 2005 3:59 pm

Jarngrimr wrote:Don't tip.

OMGPWNED!!!11111

Spammy · Post by **Spammy** » Wed Feb 02, 2005 4:07 pm

schlurpee wrote:Or you could go to the store and st@b somebody

Humboldt · Post by **Humboldt** » Wed Feb 02, 2005 4:12 pm

If I went down there I I'd probably go postal.

Sid · Post by **Sid** » Wed Feb 02, 2005 4:42 pm

Humboldt wrote:If I went down there I I'd probably go postal.

Its OK if you go postal. Just make sure you leave your postal metal and IBM's at home.(lets see how many understand this

)

Kyle · Post by **Kyle** » Wed Feb 02, 2005 5:02 pm

Our freezer got here today. Got it at Best Buy.

JC · Post by JC » Wed Feb 02, 2005 5:23 pm

Sounds to me, like everyone is over reacting. Give the guy the benifit of the doubt. Call him and explain the situation, could of been a honest mistake or a typo. I'd try that first.

minir · Post by **minir** » Wed Feb 02, 2005 5:35 pm

Hi Humboldt

Call Sears & ask for the Store Manager.

Explain your situation in a calm manner and tell him you now have to pay a friend to be there for the delivery and you'd like a Discount reflecting this situation, as it was not your fault, rather their Scheduling that is causing this to take place.

They will work with you i'm sure. Even an In-Store Credit of say $50 bucks would do.

That way it only costs them say $25 to 30 Bucks, but allows you $50 bucks at Retail.

Good Luck

--

regards

minir

JC · Post by JC » Wed Feb 02, 2005 5:46 pm

JC wrote:Sounds to me, like everyone is over reacting. Give the guy the benifit of the doubt. Call him and explain the situation, could of been a honest mistake or a typo. I'd try that first.

I retract that statement didn't realize it was to be delivered today

I'd be pissed as well!

Russell · Post by **Russell** » Wed Feb 02, 2005 9:11 pm

Does Sears still charge for delivery. If so, seems the least they can do is drop the delivery fee.

Mad_Haggis · Post by **Mad_Haggis** » Wed Feb 02, 2005 9:14 pm

Had the same thing last month, ordered a washer dryer for monday delivery. Truck shows up with just the washer. "Oh" the driver sais, the dryer will be here tomorrow...

Humboldt · Post by **Humboldt** » Wed Feb 02, 2005 9:34 pm

My fault also for not checking the delivery date on the receipt.

I bought it last Wed. and asked for delivery this Wed (today) and the guy said sure, but what is on the receipt and in their computer is delivery this Saturday. I never would have asked for a Sat. delivery cause I work then.

There's a $60 delivery fee but I have a rebate to cover that.

Hansolo · Post by **Hansolo** » Wed Feb 02, 2005 11:07 pm

Did they at least use vaseline?