E-Mail Sticking In OutBox

aletank · Post by **aletank** » Wed May 19, 2004 8:01 am

This is a post on behalve of a friend

He is using Outlook Express 6 with Windows XP and has Norton Anti Virus.

He has 5 E-mails stuck in his OutBox which sends each time he checks his mail, But they stay in his Outbox and don't go to his Sent folder, when closing Outlook Express it says you have 5 E-mails to be sent.
He's tried deleting them but they won't and he's tried moving them to Draft folder, They don't move but just copy to the draft folder.
He also tried disabling his Norton Anti Virus but its still the same.

The E-mails are actually Sending as I'm receiving them !! ha ha But they are sticking in his OutBox and not going in his Sent Items

Any advice greatly appreciated !!

aletank · Post by **aletank** » Fri May 21, 2004 3:14 pm

Problem solved - Got this from another forum -Hope its some use to others in the future

As long as you don't mind losing the emails, just delete the Outbox file, which is Outbox.dbx

i.e.

Close Outlook Express.
Click on Start - Search for files or folders
Put Outbox.dbx in the Search box
Select C drive to 'Look In'
When it finds the file in your c: \documents and settings area, just delete it

Close search and restart Outlook Express when a clean and empty Outbox will be created.

TonyT · Post by **TonyT** » Fri May 21, 2004 5:46 pm

Before you go and delete files, verify that his isp is not having smtp server issues.