baaaaaad connection

General discussion related to Cable Modems, DSL, Wireless, Fiber, Mobile Networks, Wireless ISPs, Satellite, or any other type of high-speed Internet connection, general issues and questions here. Review and discuss ISPs as well (AT&T / SBC, BellSouth, Bright House, CableOne, Charter, Comcast, Covad, Cox, Cablevision / Optimum Online, TMobile, Verizon FIOS, Shaw, Telus, Starlink, etc.)
Post Reply
User avatar
stevebakh
Posts: 3228
Joined: Wed Aug 07, 2002 12:00 pm

baaaaaad connection

Post by stevebakh »

hola...

I haven't been online for a while before the past week or or so and I've done a reformat in that long period and my connection seems horrid. It's slow in games, even loading up the SG homepage was slow. I'm on 1mbit/256 cable connection, through an STB routed through linksys. Never used to have problems. Here's my Analyzer results:

TCP options string = 020405b40103030201010402
MTU = 1500
MTU is fully optimized for broadband.
MSS = 1460
Maximum useful data in each packet = 1460, which equals MSS.
Default Receive Window (RWIN) = 256960
RWIN Scaling (RFC1323) = 2 bits
Unscaled Receive Window = 64240

RWIN is a multiple of MSS
Other values for RWIN that might work well with your current MTU/MSS:
513920 (MSS x 44 * scale factor of 8)
128480 (MSS x 44 * scale factor of 2)
64240 (MSS x 44)
bandwidth * delay product:

Your RcvWindow limits you to: 10278.4 kbps (1284.8 KBytes/s) @ 200ms
Your RcvWindow limits you to: 4111.36 kbps (513.92 KBytes/s) @ 500ms
MTU Discovery (RFC1191) = ON
Time to live left = 55 hops

TTL value is ok.
Timestamps (RFC1323) = OFF
Selective Acknowledgements (RFC2018) = ON
IP type of service field (RFC1349) = 00000000

I just wanna know if there's anythin else I can try before calling up and waiting in a queue for an hour....

cheers
User avatar
mccoffee
Posts: 13365
Joined: Sat Nov 03, 2001 12:00 pm
Location: Cleveland, Ohio, United States

Post by mccoffee »

Ur settings look find do you have static routes set on the computers http://www.speedguide.net/read_articles.php?id=177 that will help ya do it if you havent already also try turning the modem off then router then computers turn modem on wait a couple minutes then router then computer Scan for spyware there is a one program called ad aware in read1st you could download.




On the router goto 192.168.1.1 or whatever routers ip is then goto advanced and make sure mtu is enabled to 1500 then block wan request disabled. :D
Comptia a+ n+
User avatar
stevebakh
Posts: 3228
Joined: Wed Aug 07, 2002 12:00 pm

Post by stevebakh »

thanks... yeah done all of that. The router is set to 1500 mtu, the computer's also set to 1500 tooo as you can see in the analyser results. I can't think of anything else. Happens regardless of which web browser I use [mozilla/ie] and games aren't so hot. It's weird. I've used AA6 and spybot.... and removed the small amount of stuff that was in there... but still no joy.

Appreciate any other comments which could shed some light. I really can't be bothered calling up my SP... these guys are so dumb they tell you that you aren't able to get the cable service when you already have their line.... as in, you call up to order, they take your postcode [zip] and they say "we don't provide in your area, sorry" dumb or what? Anyway... a second call get's the job.
User avatar
stevebakh
Posts: 3228
Joined: Wed Aug 07, 2002 12:00 pm

Post by stevebakh »

even the SG page is taking it's time loading. What a bummer :-(
User avatar
mccoffee
Posts: 13365
Joined: Sat Nov 03, 2001 12:00 pm
Location: Cleveland, Ohio, United States

Post by mccoffee »

did you try a new cable also make sure your network card is in full duplex mode
Comptia a+ n+
User avatar
stevebakh
Posts: 3228
Joined: Wed Aug 07, 2002 12:00 pm

Post by stevebakh »

ha ha... just at this stage let's pretend that it's not the cable [would be very difficult to remove/change]... is there any other possibility? duplex is set to 10mbit full bothway. Would changing any of the other options make a difference at all, such as the receive buffer size or TX threshold value?

thanks
User avatar
stevebakh
Posts: 3228
Joined: Wed Aug 07, 2002 12:00 pm

Post by stevebakh »

i don't think I'd have an argument for calling them up with the low pings/tracerts I'm getting to UK servers/sites but the tracerts jump up so high to anywhere outside the UK. It never used to be so bad.
User avatar
stevebakh
Posts: 3228
Joined: Wed Aug 07, 2002 12:00 pm

Post by stevebakh »

here's my tracert to http://www.ati.com

C:\>tracert http://www.ati.com

Tracing route to http://www.ati.com [209.50.91.163]
over a maximum of 30 hops:

1 15 ms 16 ms 16 ms 10.21.64.1
2 <10 ms 15 ms 16 ms oldh-t2cam1-b-ge-wan43-117.inet.ntl.com [80.5.16
4.197]
3 <10 ms 16 ms 15 ms man-t2core-b-ge-wan62.inet.ntl.com [213.104.242.
169]
4 <10 ms 16 ms 16 ms man-bb-b-so-210-0.inet.ntl.com [62.253.184.61]
5 16 ms 15 ms 32 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]

6 16 ms 16 ms 31 ms bcr2-so-7-0-0.London.cw.net [166.63.161.229]
7 16 ms 15 ms 32 ms bcr2-so-7-0-0.Thamesside.cw.net [166.63.209.205]

8 110 ms 109 ms 110 ms dcr2-loopback.Chicago.cw.net [208.172.2.100]
9 109 ms 109 ms 110 ms agr2-so-6-0-0.Chicago.cw.net [208.175.10.198]
10 109 ms 109 ms 110 ms iar1-loopback.Chicago.cw.net [208.172.2.16]
11 110 ms 109 ms 110 ms gt-group-telecom-services-corp.Chicago.cw.net [2
08.172.10.154]
12 125 ms 109 ms 141 ms GE1-0.WANA-TOROON.IP.GROUPTELECOM.NET [66.59.191
.81]
13 109 ms 125 ms 125 ms 216.18.63.46
14 125 ms 125 ms 141 ms 209.135.88.162
15 125 ms 125 ms 125 ms h206-221-247-222.gtcust.grouptelecom.net [206.22
1.247.222]
16 125 ms * 125 ms h209-50-91-70.gtconnect.net [209.50.91.70]
17 125 ms 125 ms 125 ms 209.50.91.156
18 125 ms 125 ms 125 ms 209.50.91.163

Trace complete.

As you can see it sucks major and takes like a few seconds to have the whole page loaded....and all the images trail behind when they feel like it ;-) but seriously, never used to be like this. =And I'm guessing there's no way around this because this isn't my computer... probably the way it's all routed. Any ideas?
User avatar
mccoffee
Posts: 13365
Joined: Sat Nov 03, 2001 12:00 pm
Location: Cleveland, Ohio, United States

Post by mccoffee »

it does seem like isp end if you play around duplex setting that is isp dependent. So play around see if it helps
Comptia a+ n+
User avatar
DaveM
Regular Member
Posts: 424
Joined: Fri May 05, 2000 12:00 am
Location: Near Seattle,USA

Post by DaveM »

You say your traceroute sucks from the UK to Canada (ATI.com)

Well 90 MS to cross the Pond, is nothing to be upset about!

Your time to cross the Atlantic to North America is exactly Normal.

You should feel Lucky because Austrailia has about 150 MS to North America.
RCA Cable Modem 225 - BEFSR41 Linksys router - DLINK USB 2.0 10/100 NIC - Linksys 10/100 16 port and 5 port Switches - Pentium PIV 2.0A CPU with a Thermaltake Volcano 7+ Copper Heatsink/Fan combo - 512 MB PC800 Rambus RAM - Intel D850MV motherboard - 240GB hard drive space, 2ea 40GB and 2ea 80GB as a 160GB ATA 133 Raid drive using a Promise TX2000 PCI Raid Controller, Just bought a Maxtor 160 GB 8mb buffer drive to add for more video editing - Buslink (oem Ricoh MP5125a) RW5125a DVD+RW/+R Burner and TDK 24x10x40x CDRW drives - ATI 64MB DDR All In Wonder Radeon-8500-DV with excellent MPEG2 Capture, TV, and Playback Accelerator Video Card - Sound Blaster Live 5.1 Audio with 4.1 Altec Lansing surround speakers - Enermax EG465P-VE (430 watt) Whisper Quiet Power Supply - Viewsonic VA800 17.4 Inch LCD Display (equivalent in size to a 19 inch Flat Screen CRT display) - Windows XP Pro (registered and activated) - Comcast cable service with 1.8mbit down / 256kbit up.
User avatar
DaveM
Regular Member
Posts: 424
Joined: Fri May 05, 2000 12:00 am
Location: Near Seattle,USA

Post by DaveM »

I forgot to post this before....

You might try looking for "Game Servers" closer to your country of origin to connect and play on. This may very well dramatically improve your gaming enjoyment.

Ya sure, I know how many game servers are set up in North America, but you do have an entire ocean that your data is crossing to connect and then travels back from. And thats close to 200ms (plus) so North American servers are going to get you fragged if there is a hicough in the connection. And 200(+) MS round trip may be too much to even think about playing, anyhow. Thats like a 28K dialup service over here trying to get in on some good major multiple player games. It just can't cut the proverbial mustard. :rolleyes:
RCA Cable Modem 225 - BEFSR41 Linksys router - DLINK USB 2.0 10/100 NIC - Linksys 10/100 16 port and 5 port Switches - Pentium PIV 2.0A CPU with a Thermaltake Volcano 7+ Copper Heatsink/Fan combo - 512 MB PC800 Rambus RAM - Intel D850MV motherboard - 240GB hard drive space, 2ea 40GB and 2ea 80GB as a 160GB ATA 133 Raid drive using a Promise TX2000 PCI Raid Controller, Just bought a Maxtor 160 GB 8mb buffer drive to add for more video editing - Buslink (oem Ricoh MP5125a) RW5125a DVD+RW/+R Burner and TDK 24x10x40x CDRW drives - ATI 64MB DDR All In Wonder Radeon-8500-DV with excellent MPEG2 Capture, TV, and Playback Accelerator Video Card - Sound Blaster Live 5.1 Audio with 4.1 Altec Lansing surround speakers - Enermax EG465P-VE (430 watt) Whisper Quiet Power Supply - Viewsonic VA800 17.4 Inch LCD Display (equivalent in size to a 19 inch Flat Screen CRT display) - Windows XP Pro (registered and activated) - Comcast cable service with 1.8mbit down / 256kbit up.
User avatar
stevebakh
Posts: 3228
Joined: Wed Aug 07, 2002 12:00 pm

Post by stevebakh »

nah... as I said, I've had BB for a while and not experienced slow downs like this before. I used to play games all the time... quake 3 being one example of a game which needs low pings [unlike CS] and I used to get 30 through to 80 ms... now it seems to be in the hundreds all the time.

It's no biggie though.

It's just that even a general slow down of accessing pages has occured. From hotmail to google.

Doesn't seem as bad now anyway but thanks for the replies mate.

regards
Kip Patterson
Senior Member
Posts: 4438
Joined: Wed Jun 07, 2000 12:00 pm
Location: Columbus, Ohio

Post by Kip Patterson »

He's behind an NTL proxy.
User avatar
stevebakh
Posts: 3228
Joined: Wed Aug 07, 2002 12:00 pm

Post by stevebakh »

it never used to be so bad....

There's nothing I can do except change to bt's but that's poop.

Any ideas?
Post Reply