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by jbrdbr111x
Tue Nov 12, 2013 6:38 am
Forum: Networks and Wireless Routers
Topic: Ping high at first hop
Replies: 1
Views: 6077

Ping high at first hop

Ok so I've had many internet issues and they claimed 4 storms (we've had no storms in 3-4 months) messed with service and that it's fixed. Then something else pops up, well I took it upon myself to swap modems at the cable place and the latency was ok at first but when running a trace, the first hop ...
by jbrdbr111x
Wed May 30, 2012 7:30 am
Forum: General Broadband Forum
Topic: Cable high latency + dropping out a lot.
Replies: 6
Views: 4903

Bump for some help please, can't get this working and it's driving me crazy!
by jbrdbr111x
Sun May 27, 2012 1:20 pm
Forum: General Broadband Forum
Topic: Best coaxial cable to buy?
Replies: 2
Views: 5338

Just get some from Monoprice.
It's not the cable that costs 600 bucks..it's the time and supporting materials. Running cable can often be time consuming and "not fun". Also have to consider wall plates to mount it properly in rooms, terminating ends, etc.

Thanks, yea all the boxes, plates, etc ...
by jbrdbr111x
Sun May 27, 2012 4:27 am
Forum: General Broadband Forum
Topic: Best coaxial cable to buy?
Replies: 2
Views: 5338

Best coaxial cable to buy?

Ok so my cable company wants me to pay near $600 to run cable to 2 rooms that already have cable wiring but it's really old wiring and I've been having tons of tv and networking issues that I feel are related to bad wiring.

I'm looking to buy some coaxial cable, just not sure what's the best, and ...
by jbrdbr111x
Sat May 26, 2012 5:07 am
Forum: General Broadband Forum
Topic: Cable high latency + dropping out a lot.
Replies: 6
Views: 4903

Oh and yea they've been through 3 modem swaps, all seem to work the same as the precious with 0 improvements. One thing when I bridge the modem disabling the internal router and using my external router the latency for the modem is a tad lower, but still out of what it should be.
by jbrdbr111x
Thu May 24, 2012 4:16 pm
Forum: General Broadband Forum
Topic: Cable high latency + dropping out a lot.
Replies: 6
Views: 4903

Escalate the issue to upper tier support, demand Tier 2! Provide them with the problematic traces, tell them it is an intermittent issue, tell them 2 out of 3 techs said it was an area problem, make sure they know you feel you are being brushed off and will excalate this further until it is ...
by jbrdbr111x
Tue May 15, 2012 12:42 pm
Forum: General Broadband Forum
Topic: Cable high latency + dropping out a lot.
Replies: 6
Views: 4903

Cable high latency + dropping out a lot.

Okay so I have Time Warner Cable. Ever since January my signals have been dropping out, and or just jumping up at the modem when testing traces the latency will be normally 30ms then jump to 500,1000,2000ms+ latency.

I've called and spent more time on the phone with "tech support" I've had a total ...
by jbrdbr111x
Fri Jun 17, 2011 4:03 pm
Forum: General Broadband Forum
Topic: Not getting right speed on one pc
Replies: 33
Views: 17274

Sava700 wrote:Onboard Network/Ethernet hook up or are you using a PCI card?
on board, it's on my ASUS P5VD2-VM SE Motherboard.
by jbrdbr111x
Fri Jun 17, 2011 1:29 pm
Forum: General Broadband Forum
Topic: Not getting right speed on one pc
Replies: 33
Views: 17274

OK I completely reformatted, reinstalled Windows, and drivers. Getting a tad better speed, but still quite some latency and jitter..

Still about 8-12mb less than my wife's pc still though = (
by jbrdbr111x
Wed Jun 15, 2011 8:15 pm
Forum: General Broadband Forum
Topic: Not getting right speed on one pc
Replies: 33
Views: 17274

Mine are set for receive - 100 and transmit - 50.

These buffer settings are applicable between the NiC and the comp, and will not influence buffer for the internet connection. TCP window or Rwin is the set buffer for the internet, and in Vista and Win 7, is autotuned by the OS.

Gives me the ...
by jbrdbr111x
Wed Jun 15, 2011 5:04 am
Forum: General Broadband Forum
Topic: Not getting right speed on one pc
Replies: 33
Views: 17274

Image

on my PC at 5:02am EST

Image

on my wife's PC at 5:04am EST
by jbrdbr111x
Tue Jun 14, 2011 4:28 pm
Forum: General Broadband Forum
Topic: Not getting right speed on one pc
Replies: 33
Views: 17274

trogers wrote:Speed & Duple should be set to auto, and buffers set at default.

Then test at this site: - http://nitro.ucsc.edu/

If there is duplex mismatch, set Speed & Duplex to 100Mbps Full Duplex.
buffers are 160 each, is that any good?
by jbrdbr111x
Mon Jun 13, 2011 7:23 pm
Forum: General Broadband Forum
Topic: Not getting right speed on one pc
Replies: 33
Views: 17274

Image

On my pc at 7:19pm EST

Image

On her pc at 7:20pm EST
by jbrdbr111x
Mon Jun 13, 2011 6:33 pm
Forum: General Broadband Forum
Topic: Not getting right speed on one pc
Replies: 33
Views: 17274

Also post those speedtests from both comps at the same time at same testing locations if you can.. love to see them compared like that. As for settings have you messed with them in the past?

I'll post them in a bit, yes I've changed settings ever since cable upgraded and things haven't been going ...
by jbrdbr111x
Sun Jun 12, 2011 8:56 pm
Forum: General Broadband Forum
Topic: Not getting right speed on one pc
Replies: 33
Views: 17274

trogers wrote:Perhaps the comp needs a driver update for its network adapter card to match its operating system.
Already done that, what should I have my speed and duplex settings on, and my transmit and receive buffers to?
by jbrdbr111x
Fri Jun 10, 2011 3:56 pm
Forum: General Broadband Forum
Topic: Not getting right speed on one pc
Replies: 33
Views: 17274

what games? Those speed tests are fine to me but so far I don't see any issues that stand out. What about drivers..have you made sure ethernet drivers for starters are updated? Also how is you're computer and you're wifes connected to the router have you switched out cables? Also could try ...
by jbrdbr111x
Fri Jun 10, 2011 5:11 am
Forum: General Broadband Forum
Topic: Not getting right speed on one pc
Replies: 33
Views: 17274

The problem is not in the line as one comp can get much more than subscribed speed.

Probably difference is how the browser is reacting to speed boosting feature of the ISP.

But I'm also having gaming issues as well, latency as high as 100-300ms higher than my wife's pc with the same hardware ...
by jbrdbr111x
Thu Jun 09, 2011 9:37 pm
Forum: General Broadband Forum
Topic: Not getting right speed on one pc
Replies: 33
Views: 17274

hmm ok, don't see much there other than a few useless toolbars installed.

What speed package you pay for? Can you post a http://www.speedtest.net from say you're computer and you're wifes to compare?

Speedtest as run on my pc is http://www.speedtest.net/result/1334331393.png

Speedtest as run ...
by jbrdbr111x
Thu Jun 09, 2011 9:37 pm
Forum: General Broadband Forum
Topic: Not getting right speed on one pc
Replies: 33
Views: 17274

hmm ok, don't see much there other than a few useless toolbars installed.

What speed package you pay for? Can you post a http://www.speedtest.net from say you're computer and you're wifes to compare?

Speedtest as run on my pc is http://www.speedtest.net/result/1334331393.png

Speedtest as run ...
by jbrdbr111x
Tue Jun 07, 2011 9:24 pm
Forum: General Broadband Forum
Topic: Not getting right speed on one pc
Replies: 33
Views: 17274

Friendly bump!
by jbrdbr111x
Tue Jun 07, 2011 6:18 pm
Forum: General Broadband Forum
Topic: Not getting right speed on one pc
Replies: 33
Views: 17274

Ok got Hijackthis running, here's the log from that as well..


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:17:40 PM, on 6/7/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Motorola ...
by jbrdbr111x
Tue Jun 07, 2011 4:56 pm
Forum: General Broadband Forum
Topic: Not getting right speed on one pc
Replies: 33
Views: 17274

well you can click at the top of this screen under Broadband then Broadband tools to see the TCP Analyzer.... and google search for "Hijackthis" to download, install and copy/paste the results here.

When I run Hijack this, I get the following error http://img151.imageshack.us/img151/9968/hjterror ...
by jbrdbr111x
Mon Jun 06, 2011 3:07 am
Forum: General Broadband Forum
Topic: Not getting right speed on one pc
Replies: 33
Views: 17274

Bump!
by jbrdbr111x
Sun Jun 05, 2011 7:13 pm
Forum: General Broadband Forum
Topic: Not getting right speed on one pc
Replies: 33
Views: 17274

Sava700 wrote:post a TCP Analyzer report, also a hijackthis log may come in handy.

How do I find where that info is?
by jbrdbr111x
Sun Jun 05, 2011 10:29 am
Forum: General Broadband Forum
Topic: Not getting right speed on one pc
Replies: 33
Views: 17274

I could really use some help on this, anyone? I'm desperate!!!
by jbrdbr111x
Tue May 31, 2011 7:22 pm
Forum: General Broadband Forum
Topic: Not getting right speed on one pc
Replies: 33
Views: 17274

Bump
by jbrdbr111x
Mon May 30, 2011 7:38 am
Forum: General Broadband Forum
Topic: Not getting right speed on one pc
Replies: 33
Views: 17274

Not getting right speed on one pc

Ok so I got Time Warner cable had them for some time. I upgraded to the wideband service 32mb down, 5mb up. I received a Ubee DDW3611 Modem/Router combo.

I was reading about maxCPE 1 and heard it should be more, but can't change it.

Anyway, my wife's pc was connected to setup the service when ...
by jbrdbr111x
Sat Nov 06, 2010 8:15 am
Forum: General Broadband Forum
Topic: Signal dropping out a lot.
Replies: 16
Views: 6348

not sure what is in the modem, but why would it start acting up after months of working just fine?
by jbrdbr111x
Sat Nov 06, 2010 4:36 am
Forum: General Broadband Forum
Topic: Signal dropping out a lot.
Replies: 16
Views: 6348

Turbo/10mb/s Package
by jbrdbr111x
Fri Nov 05, 2010 5:49 pm
Forum: General Broadband Forum
Topic: Signal dropping out a lot.
Replies: 16
Views: 6348

Ok, it just went out again, so the battery for the modem did no good. But the tech said the lines were good and the modem was good, yet I see the modem logs weird and the lights going on and off when it happens..
by jbrdbr111x
Fri Nov 05, 2010 11:08 am
Forum: General Broadband Forum
Topic: Signal dropping out a lot.
Replies: 16
Views: 6348

Update, got a tech out here, he put a battery backup in my modem said he didn't think anything was wrong with the line OR the modem, and he left..

I won't be able to tell if a battery backup is keeping the signal or not till later on after more use. = (
by jbrdbr111x
Fri Nov 05, 2010 7:25 am
Forum: General Broadband Forum
Topic: Signal dropping out a lot.
Replies: 16
Views: 6348

Yea my modem sits about 3 ft away from any sources of interference, no phones, electrical, cables, etc too close.. What's an abnormal range to keep an eye out for?
by jbrdbr111x
Fri Nov 05, 2010 7:08 am
Forum: General Broadband Forum
Topic: Signal dropping out a lot.
Replies: 16
Views: 6348

Yea they set it up like 3-4 months ago and they always call up the call center with the info from the modems that have been replaced from what I've seen.
by jbrdbr111x
Fri Nov 05, 2010 7:02 am
Forum: General Broadband Forum
Topic: Signal dropping out a lot.
Replies: 16
Views: 6348

trogers wrote:Who is your ISP? Still using DOCSIS 1.x modem?
Isp is Roadrunner via Time Warner Cable. Using an Arris TM602G/115 Modem currently.
by jbrdbr111x
Fri Nov 05, 2010 12:31 am
Forum: General Broadband Forum
Topic: Signal dropping out a lot.
Replies: 16
Views: 6348

Signal dropping out a lot.

Ok, so I've done nothing different, yet my modem signal drops out a lot, I'll look over and watch the lights go out and back on.. I read how to find the signal/frequency info and here it is..

RF Parameters
Downstream
Freq/Power: 609.000 MHz -3 dBmV
Signal to Noise Ratio: 38 dB
Modulation ...

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