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PC freezing up
Posted: Mon Nov 26, 2001 10:00 am
by Buggyman
Hey Guys....
As Dannjr already knows and has helped me alot so far... My wife's pc is still locking up.
We know it isn't a hardware problem... but have narrowed it down to a software conflice.
Anybody have any suggestions as to how to narrow it down to which one it is?
I don't want to reformat yet as her pc has alot of programs on it. (they are not in the startup folder)
Any suggestions???
Thanks
PC specs are;
750 cpu processor
20 GB hardrive
320 megs of rams
Using Win/98 se as an operating system
Posted: Mon Nov 26, 2001 11:17 am
by blebs
Probably not much help, but when did it start the locking up?
Kind of hard to say without knowing what all is loaded for programs. Do you think it's a program causing it or software for Hardware?
Posted: Mon Nov 26, 2001 12:16 pm
by Freezing Moon
Here are some things that I can think of...
... did you get all the newest drivers for your graphics card, sound card, and other add-in cards that you have?
... in case you have an AMD CPU on a motherboard with a VIA chipset, did you install the latest VIA 4in1 drivers?
... did you overclock your CPU?
... when was the last time you cleaned the CPU fan? What is the temperature of your CPU under full load?
.. does it lock up randomly, or when you do specific things? Does it lock up even when no program is running?
would you believe....
Posted: Mon Nov 26, 2001 12:20 pm
by Buggyman
after my daughter and mother-inlaw use it last week.
All I would like to know is... is there anyway to disable certain programs without removing them.
I can run defrag ok and scandisk ok.. but I cannot run the virus scan and it locks up while on the internet.
There is no time frame or program pattern. (that why it's driving me cazy)
There are times it will lock up on boot up and times it will last 10 minutes doing all sorts of stuff.
Go figure.. heh?
Posted: Mon Nov 26, 2001 12:33 pm
by Freezing Moon
If you go into the device manager (right-click my computer, properties or [Windows key]+[Pause]) and list the items by resource (I'm not 100% on how to do this in Win98), check the IRQs (interrupt requests). Are there any IRQs with many devices assigned to them?
sorry I posted at the same time you did...
Posted: Mon Nov 26, 2001 12:35 pm
by Buggyman
Originally posted by Freezing Moon
Here are some things that I can think of...
... did you get all the newest drivers for your graphics card, sound card, and other add-in cards that you have?
The mother board and cpu are brand new (a AZ11 mainboard with a 750cpu Duron AMD processor)
... in case you have an AMD CPU on a motherboard with a VIA chipset, did you install the latest VIA 4in1 drivers?
They are brand new.
... did you overclock your CPU?
No
... when was the last time you cleaned the CPU fan?
Last month
What is the temperature of your CPU under full load?
My BIOS doesn't show temp.. only speeds of fan
I did install a system fan (dual turbo case fan)
Also It makes no differance when the start up is a cold pc or not.
.. does it lock up randomly, or when you do specific things?
Randomely
Does it lock up even when no program is running?
Yes.. as I said above.. there is no pattern
I will check that. again
Posted: Mon Nov 26, 2001 12:39 pm
by Buggyman
Originally posted by Freezing Moon
If you go into the device manager (right-click my computer, properties or [Windows key]+[Pause]) and list the items by resource (I'm not 100% on how to do this in Win98), check the IRQs (interrupt requests). Are there any IRQs with many devices assigned to them?
Seems I've already checked that. but I'll look again.
Thanks
WOOT
Posted: Mon Nov 26, 2001 6:19 pm
by Buggyman
Bump... sorry guys... I need help here!
Posted: Mon Nov 26, 2001 7:10 pm
by jz
I had the same problem after installing the latest IE security patch. After restoring a week old image and not getting the update everything was fine again.
Posted: Tue Nov 27, 2001 1:15 am
by poptom
Like jz says. Scanreg/restore.