@Home is being attacked by the Code Red Worm
Posted: Sat Aug 04, 2001 11:21 pm
I just got off the chat line with @Home and they have confirmed that users running microsoft internet servers that have not been patched are responsible for the constant activity light action on our modems. If you are one of these people PATCH YOUR DAMN SERVER!
Welcome mikemeanmt ...
Connecting to server. Please wait...
Connected to athchat02.tci.net
https://help.broadband.att.com/index.jsp
Hello! Welcome to AT&T @Home's Online Customer Support Center.
We apologize for the delay and appreciate your patience. A message from a customer care specialist should appear in the chat window shortly.
4. To quickly find answers to questions you may have about your AT&T@Home service, check out our Fast Answers to Questions section above.
5. To view any possible service interruptions in your area and to access other timesaving tools, click on the Service Tools section on the left navigation panel above.
T-Stacy S has joined this session!
T-Stacy S says, Good evening and thank you for contacting AT&T@Home, by AT&T Broadband. My name is Stacy.
T-Stacy S says, I apologize for the inconvenience. We are working on this issue
at this time.
T-Stacy S says, Are you using a firewall?
You say, Yes
T-Stacy S says, Can you please forward the logs to shea.stacy@broadband.att.
com?
You say, Yes I will. They are up to nearly 200 now. Is this the Code Red Worm
?
T-Stacy S says, Yes, it is. There are some users using server based operating systems that haven't patched and that is causing these probes.
You say, ok, that email is shea.stacy@broadband.att.com?
T-Stacy S says, Correct.
You say, ok, I am also getting hits from outside the US. This would still be the worm?
T-Stacy S says, We can't rule it out at this time, but it may be people taking advantage of the red worm. Good reason to have a firewall.
You say, OK, I am running Zone Alarm, so I knew I was safe, I just wanted to find out what was going on. Thanks
T-Stacy S says, You're welcome. Have you sent the email?
You say, Let me do that now for you before I disconnect with you...
T-Stacy S says, Great, thanks.
You say, ok, it's on its way...
T-Stacy S says, Got it. Is there anything else I can assist you with currently?
You say, You got it already??? No this was the only issue...
T-Stacy S says, Yes, thanks for both att.
You say, ok, have a great night.
T-Stacy S says, You're welcome. Have a great evening and thanks for contacting AT&T @home.
The session has en
Welcome mikemeanmt ...
Connecting to server. Please wait...
Connected to athchat02.tci.net
https://help.broadband.att.com/index.jsp
Hello! Welcome to AT&T @Home's Online Customer Support Center.
We apologize for the delay and appreciate your patience. A message from a customer care specialist should appear in the chat window shortly.
4. To quickly find answers to questions you may have about your AT&T@Home service, check out our Fast Answers to Questions section above.
5. To view any possible service interruptions in your area and to access other timesaving tools, click on the Service Tools section on the left navigation panel above.
T-Stacy S has joined this session!
T-Stacy S says, Good evening and thank you for contacting AT&T@Home, by AT&T Broadband. My name is Stacy.
T-Stacy S says, I apologize for the inconvenience. We are working on this issue
at this time.
T-Stacy S says, Are you using a firewall?
You say, Yes
T-Stacy S says, Can you please forward the logs to shea.stacy@broadband.att.
com?
You say, Yes I will. They are up to nearly 200 now. Is this the Code Red Worm
?
T-Stacy S says, Yes, it is. There are some users using server based operating systems that haven't patched and that is causing these probes.
You say, ok, that email is shea.stacy@broadband.att.com?
T-Stacy S says, Correct.
You say, ok, I am also getting hits from outside the US. This would still be the worm?
T-Stacy S says, We can't rule it out at this time, but it may be people taking advantage of the red worm. Good reason to have a firewall.
You say, OK, I am running Zone Alarm, so I knew I was safe, I just wanted to find out what was going on. Thanks
T-Stacy S says, You're welcome. Have you sent the email?
You say, Let me do that now for you before I disconnect with you...
T-Stacy S says, Great, thanks.
You say, ok, it's on its way...
T-Stacy S says, Got it. Is there anything else I can assist you with currently?
You say, You got it already??? No this was the only issue...
T-Stacy S says, Yes, thanks for both att.
You say, ok, have a great night.
T-Stacy S says, You're welcome. Have a great evening and thanks for contacting AT&T @home.
The session has en