Time Warner Cable/ Road Runner Feedback
Time Warner Cable/ Road Runner Feedback
I'm interested in getting Road Runner cable modem service through Time Warner Cable. Can anyone tell me if they are using Time Warner and Road Runner and how well it works? Speed? Any problems? Etc.
Thanks,
Bill
Thanks,
Bill
I have TW RR here and for the year I have had it,it has been awesome,the best,consistent speeds and dependable e-mail,
1900 dn/360up all the time.I am very happy with the service and would highly recommend it to you.in a year it has been down only a few hours here and there.telephone support is very good too.and no,I don't work for them,I just think it's a great service and I am very happy with it !!!!I also have their cable service,and that is all fiber optics and excellent too.I pay $39.99 unlimited per month with 5 emails and 5 mg of web space.free install and modem too...
and my father also has it about 10 miles from here,and he gets the same great service....
[This message has been edited by crazyman (edited 01-04-2001).]
1900 dn/360up all the time.I am very happy with the service and would highly recommend it to you.in a year it has been down only a few hours here and there.telephone support is very good too.and no,I don't work for them,I just think it's a great service and I am very happy with it !!!!I also have their cable service,and that is all fiber optics and excellent too.I pay $39.99 unlimited per month with 5 emails and 5 mg of web space.free install and modem too...
and my father also has it about 10 miles from here,and he gets the same great service....
[This message has been edited by crazyman (edited 01-04-2001).]
It's interesting to see the wide range of opinions on RR. It really depends on your local affiliate and what region of the country you are in that will determine your quality of service.
RR came to my area back in March of last year, and for the first seven or eight months everything about the service was terrible...just awful. I've written long rants on this board regarding RR.
It wasn't just me either...the poor quality we were getting was the talk of our whole town. Emails and letters to state level and eventually national level folks got us nowhere. As I serve in a certain capacity in local government, I urged a careful study of whether or not RR (actually, Time Warner)was living up to it's franchise agreement with our community. It was shortly thereafter that things began to change (I'm not implying cause and effect here necessarily, but it does seem awfully coincidental).
To RR's credit, for the last few months the service provided has been adequate. Outages are few and now shortlived. However, our area must be capped in some fashion, because no matter what tweaks I or others in my area apply, we don't get near the speeds others that post here report from other parts of the country.
Please understand, having said all of the above, I am happy enough with RR right now. They've installed some local tech support lines (operational only a few hours in the middle of the day, though) that are staffed by people that at least know if there's a local network problem (forget calling the national number...they are rarely clued in to local outage or slowdown problems.)
One other thing you should know before deciding on RR is that due to the merger between AOL and Time Warner, there are many changes that lie ahead...especially for those on the portion of the RR network currently owned by AT&T http://www.internetnews.com/bus-news/article/0,,3_538241,00.html .
AOL/Time Warner's original intent in the merger was to have move all subscribers over to AOL as their ISP. However, as a concession to get the merger approved that has changed and subscribers will now be offered a choice of ISPs.
It all won't be clear for many more months to come, but in spite of the lip service AOL/Time Warner is currently giving to "open access" and "choices of ISPs", I can feel it in my bones that the pricing and service structures will be such that AOL will effectively emerge as the only ISP offered by the huge conglomerate. The prospect of which leaves me utterly depressed.
Hope this helped.
-Taz
[This message has been edited by Taz (edited 01-04-2001).]
[This message has been edited by Taz (edited 01-04-2001).]
RR came to my area back in March of last year, and for the first seven or eight months everything about the service was terrible...just awful. I've written long rants on this board regarding RR.
It wasn't just me either...the poor quality we were getting was the talk of our whole town. Emails and letters to state level and eventually national level folks got us nowhere. As I serve in a certain capacity in local government, I urged a careful study of whether or not RR (actually, Time Warner)was living up to it's franchise agreement with our community. It was shortly thereafter that things began to change (I'm not implying cause and effect here necessarily, but it does seem awfully coincidental).
To RR's credit, for the last few months the service provided has been adequate. Outages are few and now shortlived. However, our area must be capped in some fashion, because no matter what tweaks I or others in my area apply, we don't get near the speeds others that post here report from other parts of the country.
Please understand, having said all of the above, I am happy enough with RR right now. They've installed some local tech support lines (operational only a few hours in the middle of the day, though) that are staffed by people that at least know if there's a local network problem (forget calling the national number...they are rarely clued in to local outage or slowdown problems.)
One other thing you should know before deciding on RR is that due to the merger between AOL and Time Warner, there are many changes that lie ahead...especially for those on the portion of the RR network currently owned by AT&T http://www.internetnews.com/bus-news/article/0,,3_538241,00.html .
AOL/Time Warner's original intent in the merger was to have move all subscribers over to AOL as their ISP. However, as a concession to get the merger approved that has changed and subscribers will now be offered a choice of ISPs.
It all won't be clear for many more months to come, but in spite of the lip service AOL/Time Warner is currently giving to "open access" and "choices of ISPs", I can feel it in my bones that the pricing and service structures will be such that AOL will effectively emerge as the only ISP offered by the huge conglomerate. The prospect of which leaves me utterly depressed.
Hope this helped.
-Taz
[This message has been edited by Taz (edited 01-04-2001).]
[This message has been edited by Taz (edited 01-04-2001).]
Thanks for the insight. What part of the country do you live in?
<font face="Verdana, Arial" size="2">Originally posted by Taz:
It's interesting to see the wide range of opinions on RR. It really depends on your local affiliate and what region of the country you are in that will determine your quality of service.
RR came to my area back in March of last year, and for the first seven or eight months everything about the service was terrible...just awful. I've written long rants on this board regarding RR.
It wasn't just me either...the poor quality we were getting was the talk of our whole town. Emails and letters to state level and eventually national level folks got us nowhere. As I serve in a certain capacity in local government, I urged a careful study of whether or not RR (actually, Time Warner)was living up to it's franchise agreement with our community. It was shortly thereafter that things began to change (I'm not implying cause and effect here necessarily, but it does seem awfully coincidental).
To RR's credit, for the last few months the service provided has been adequate. Outages are few and now shortlived. However, our area must be capped in some fashion, because no matter what tweaks I or others in my area apply, we don't get near the speeds others that post here report from other parts of the country.
Please understand, having said all of the above, I am happy enough with RR right now. They've installed some local tech support lines (operational only a few hours in the middle of the day, though) that are staffed by people that at least know if there's a local network problem (forget calling the national number...they are rarely clued in to local outage or slowdown problems.)
One other thing you should know before deciding on RR is that due to the merger between AOL and Time Warner, there are many changes that lie ahead...especially for those on the portion of the RR network currently owned by AT&T http://www.internetnews.com/bus-news/article/0,,3_538241,00.html .
AOL/Time Warner's original intent in the merger was to have move all subscribers over to AOL as their ISP. However, as a concession to get the merger approved that has changed and subscribers will now be offered a choice of ISPs.
It all won't be clear for many more months to come, but in spite of the lip service AOL/Time Warner is currently giving to "open access" and "choices of ISPs", I can feel it in my bones that the pricing and service structures will be such that AOL will effectively emerge as the only ISP offered by the huge conglomerate. The prospect of which leaves me utterly depressed.
Hope this helped.
-Taz
[This message has been edited by Taz (edited 01-04-2001).]
[This message has been edited by Taz (edited 01-04-2001).]</font>
I've had RR for a little over 8 months now and it just depends on who your provider is! For the first 2 or 3 months, everything was great, then a period of problems, now our provider is or has installed new routers and I'm having troubles staying connected. I'm sure it will be fine when they get all the bugs out of the system! I think you'll enjoy it, it's much better than dial-up and faster then DSL in most circumstances. If your like me, you only have 2 choices 1.Dial-up 2.Cable, I live to far away from the phone companies central office to use DSL. 
[This message has been edited by blebs99 (edited 01-05-2001).]

[This message has been edited by blebs99 (edited 01-05-2001).]
Hello, fellow Kansan. I have Roadrunner from Cox Communications, not Time Warner. I'm happy with Roadrunner, while the downloads are blazingly fast at 3-6 MBps, the upload is capped at 768 kbps.
If you're like me, you have four choices of internet connectivity 1.)National Dialup isps 2.)DSL from cjnetworks and other DSL ISPs. 3.) Satellite from Direcpc/Starband. 4.)Dedicated internet services and ISDN. Unfortunately, sprint BB isn't available here yet.
I will never go back to dialup after experiencing Roadrunner, ever! Sometimes, Roadrunner is slow, but it's internet traffic.
If you're like me, you have four choices of internet connectivity 1.)National Dialup isps 2.)DSL from cjnetworks and other DSL ISPs. 3.) Satellite from Direcpc/Starband. 4.)Dedicated internet services and ISDN. Unfortunately, sprint BB isn't available here yet.
I will never go back to dialup after experiencing Roadrunner, ever! Sometimes, Roadrunner is slow, but it's internet traffic.