SG Broadband Community

Broadguard Router, hotmail works fine, cable provided mail doesnt. Any Ideas?

wow thats pretty vague

did the e-mail they gave you ever work or did it just recently stop working. If its recent try pinging the mail server. If you get a response try using the numerical value instead of the name in the server properties. If It has never worked call the provider and ask them to repush it tand verrify the settings and fully qaullified server address.

OK, your mail server is probably something like "mail". Unplug your router and get 1 computer running on the net. ping "mail" and then write down the ip address or domain name and put that into your email program. Now plug router back and everything should bo nice

I got my password changed on me when i had this problem......try "password" as your password and see.

What are your errors exactly? A lot of people have problems when getting broad bandwidth and routers, because they used to use another ISP for e-mail, now they change to current ISP for their cable/DSL. To keep the older e-mail, you should always change your SMTP mail server to the current bandwidth providers outgoing mail server, while the POP3 incoming mail server remains your original one.

Sometimes even with the same ISP, they have one SMTP server for dial ups, and different one for their broad bandwidth users.

If you're using the same ISP for your bandwidth and mail, just call them and ask what their current mail server names are. Putting the IP address of the server in does work, but it's not the best plan because mail servers change a lot, so as soon as they change their server, the IP may no longer work. If the IP works and the mail name doesn't, then it's a DSN issues that the ISP should have fixed within minutes.

Can you ping the mailservers by name from the workstations from behind the router?

Ok. Never mind, the server took a fart, and is now working fine. DO they really have this cable thing worked out? Or are we in the test phase like when they first introduced dialup?

From what I've seen on my job, setting up networks, sharing broad bandwidth to those networks....it seems worked out. Both cable and DSL. If you can get either, it's all good.