Page 1 of 1

BF-V install issues?

Posted: Wed Nov 10, 2004 12:15 pm
by DKin6slay3r
Anyone run across issues where you uninstall the game and did manual searches looking for any undeleted files, yet still have problems reinstalling? A family member of mine said he had uninstalled the game using the built in uninstaller, made sure nothing residual was left over, and went to reinstall it and it wont allow him. Im assuming theres probably left overs in the registry, but I dont want to tell him to look there because, well, hes not totally computer literate with that type of thing.


I guess Im curious if there is a small program that will do auto searches for key words in the registry, such as 'Battlefield', or 'EAGames', 'Vietnam' etc etc? Then allow him to delete.

Thanks in advance.


Kin6

Posted: Wed Nov 10, 2004 2:49 pm
by Illini25
Dunno about a program that will search the registry. But Im pretty sure he will have to go through the registry to get it working right.

START , RUN , Type ...regedit and delete these folders:

HKEY_LOCAL_MACHINE\SOFTWARE\Electronic Arts\EA Games\Battlefield Vietnam

HKEY_LOCAL_MACHINE\SOFTWARE\EA GAMES\Battlefield Vietnam

HKEY_LOCAL_MACHINE\SOFTWARE\EA GAMES\Battlefield Vietnam(TM)

HKEY_LOCAL_MACHINE\SOFTWARE\EA GAMES\PunkBuster for Battlefield Vietnam

Then it should install fine. Hope he get's it working :)

Posted: Wed Nov 10, 2004 2:50 pm
by Scott
|D|Kin6slay3r wrote:Anyone run across issues where you uninstall the game and did manual searches looking for any undeleted files, yet still have problems reinstalling? A family member of mine said he had uninstalled the game using the built in uninstaller, made sure nothing residual was left over, and went to reinstall it and it wont allow him. Im assuming theres probably left overs in the registry, but I dont want to tell him to look there because, well, hes not totally computer literate with that type of thing.


I guess Im curious if there is a small program that will do auto searches for key words in the registry, such as 'Battlefield', or 'EAGames', 'Vietnam' etc etc? Then allow him to delete.

Thanks in advance.



Kin6

I remember a problem like this awhile back. Theres another folder somewhere, just don't remember where. I'll look for it when I get home this evening.

Posted: Wed Nov 10, 2004 3:12 pm
by JawZ
All you had to do was look at my top stickied thread for the answer... :p

Here is the exact answer:

I can't uninstall/reinstall the game.
Question


Why can't I uninstall/reinstall the game?
Answer


This usually indicates a corruption in the registry entry of the game. We will have to perform a manual uninstall of the game with the use of the Windows registry editor.



Remember that editing your computers registry incorrectly can severely damage your operating system. We recommend having a computer professional perform these steps. If you are confident, however, that you can edit your registry successfully, then please follow the instructions below carefully.



It is always a good idea to backup the registry just in case any instability is discovered after you have modified the windows registry. The following instructions will teach you how to A)backup the registry, B)perform the regedit, C)manual uninstall any leftover files for the game, and D)how to restore the registry backup, if necessary:



A) How to backup the registry:



1. Click the Start button-> Run



2. Type in 'regedit'



3. Click on the Registry (File in Windows 2000/XP) menu, then click Export Registry File



4. Type in 'backup' for the File name, and make sure the
Export Range is set to All.



5. Click Save



6. Save the file as Backup.reg



7. Close the registry editor



You have now backed up your windows registry.



B) Performing the regedit and a manual uninstall for the game



1. Click the Start button-> Run



2. Type in 'regedit'



3. Double-click on HKEY_LOCAL_MACHINE folder



4. Open Software folder



5. Open Electronic Arts



6. Open the EA Games folder within the Electronic Arts folder



7. Delete the Battlefield Vietnam folder



8. Open the other EA Games folder



9. Delete the entire Battlefield
Vietnam folder



10. Open the Microsoft folder



11. Open the Windows folder



12. Open the Current Version folder



13. Open the Uninstall folder and delete the following item, if you see it:



Delete the {E35B3C63-E958-4E31-A178-95D22024109A} folder for Battlefield
Vietnam



14. Close the registry editor



C) We must now manually remove any leftover game files you may still have on the computer



1. Open My Computer



2. Open C:



3. Open Program Files



4. Open EA Games



5. Delete the Battlefield Vietnam folder



6. Close the EA Games folder



7. Open My Computer



8. Open C:



9. Open Program Files



10. From the Menu Bar, select Tools> Folder Options



11. Select the View Tab



12. Check 'Show Hidden Files and Folders'



13. Press Apply and OK



14. Open Installshield Installation Information folder and delete the following folder if you see it:



{E35B3C63-E958-4E31-A178-95D22024109A} folder for Battlefield
Vietnam



The game is now completely uninstalled.



E) Restoring the registry back up (This step is only necessary, if you are experiencing any issues with your operating system after you have performed the regedit)



1. Click the Start button-> Run



2. Type in 'regedit'



3. Click on the Registry (File in Windows 2000/XP) menu, and then click Import Registry File



4. Find the backup file you created earlier and click on it



5. Click Open and this will restore the registry

Posted: Wed Nov 10, 2004 3:34 pm
by Scott
14. Open Installshield Installation Information folder and delete the following folder if you see it:



{E35B3C63-E958-4E31-A178-95D22024109A} folder for Battlefield
Vietnam

---------------

That's the one I was thinking of, I think. Thanks UOD.

Posted: Wed Nov 10, 2004 4:06 pm
by DKin6slay3r
This is all great info. But I must restate that the person doing this has not one clue in how things like this are done. I have no way of talking to him other than by email. Thats why I was curious if there was a program that allowed a search/deletion of items in the registry without actually having to access it by regedit. Thanks again for the help fellas. If nothing pans out I'll have to get it done another way! :thumb: :thumb:

Posted: Wed Nov 10, 2004 4:33 pm
by HawaiianGhost
|D|Kin6slay3r wrote:This is all great info. But I must restate that the person doing this has not one clue in how things like this are done. I have no way of talking to him other than by email. Thats why I was curious if there was a program that allowed a search/deletion of items in the registry without actually having to access it by regedit. Thanks again for the help fellas. If nothing pans out I'll have to get it done another way! :thumb: :thumb:
Kin6,

Can you talk to that person via phone and have them setup "Remote Desktop" access for you to edit the registry? Just a suggestion/thought....

Posted: Wed Nov 10, 2004 6:09 pm
by JawZ
|D|Kin6slay3r wrote:This is all great info. But I must restate that the person doing this has not one clue in how things like this are done. I have no way of talking to him other than by email. Thats why I was curious if there was a program that allowed a search/deletion of items in the registry without actually having to access it by regedit. Thanks again for the help fellas. If nothing pans out I'll have to get it done another way! :thumb: :thumb:


Well Kin6, gotta be honest here....it's time for your relative to learn. I'm sure as smart a guy as you are, you can teach him. The above steps are dead on, but if you wanna try just getting rid of one folder then get rid of this one:

C:\Program Files\InstallShield Installation Information\{E35B3C63-E958-4E31-A178-95D22024109A}

Once you get rid of that, it should....should be good to go. But that is a big maybe.

But unless you take the time now to teach him....you are the one that will keep getting the calls for help. ;)

I also second the opinion of HG....remote in and do it for him.


EDIT: If he has email, he obviously has an internet provider....why not get him on Teamspeak???????

Posted: Wed Nov 10, 2004 6:26 pm
by Grimson
nubs + registry = BAD

Posted: Wed Nov 10, 2004 7:08 pm
by JawZ
Grimson wrote:nubs + registry = BAD

you were a noob once.....

Posted: Wed Nov 10, 2004 8:23 pm
by DKin6slay3r
Yea but newbs+experimenting with registry = creates more problems than I want to deal with! Thanks again everyone for the help!

Posted: Wed Nov 10, 2004 8:50 pm
by Grimson
|D|Kin6slay3r wrote:Yea but newbs+experimenting with registry = creates more problems than I want to deal with! Thanks again everyone for the help!

qft

Posted: Thu Nov 11, 2004 4:26 pm
by JawZ
Grimson wrote:qft

omg....why don't I get you a vacuum..that way you can suck up to Kin6 even more! :rotfl:

will a Eureka do fine????


also...kin6, why don't you make a batch file for him to run that will get rid of the files in question?

Posted: Thu Nov 11, 2004 6:05 pm
by Grimson
UOD wrote:omg....why don't I get you a vacuum..that way you can suck up to Kin6 even more! :rotfl:

will a Eureka do fine????


also...kin6, why don't you make a batch file for him to run that will get rid of the files in question?

and you can stfu, just b/c I agree with him you call it sucking up.

jackass

Posted: Thu Nov 11, 2004 7:11 pm
by JawZ
Grimson wrote:and you can stfu, just b/c I agree with him you call it sucking up.

jackass

suckup suckup suckup!!!!!!
:rotfl:

Posted: Thu Nov 11, 2004 7:14 pm
by YARDofSTUF
Grim, make him get u a dyson!

Still Having Problems?!?!?

Posted: Sun Oct 18, 2009 8:02 pm
by Sumdumnoob
Hi, I Am Still Having Problems, I Have Done Your Step By Step instructions Checked The Registry, There Is Nothing There, And Still Will Not Unintall Properly.. :irate: :mad: :rockin:

Posted: Sun Oct 18, 2009 9:08 pm
by YeOldeStonecat
Sumdumnoob wrote:Hi, I Am Still Having Problems, I Have Done Your Step By Step instructions Checked The Registry, There Is Nothing There, And Still Will Not Unintall Properly.. :irate: :mad: :rockin:
How about some details..such as the error you're getting? Been a looong time since this game was out 'n popular, but someone can probably remember other fixes.