Problems installing XP Home

JimMorrison3169 · Post by **JimMorrison3169** » Mon Jul 19, 2004 12:53 pm

This is a fresh installation of a formatted hard drive. During installation from the WinXP cd-rom, after a few times where it asked me for certain .dll files and .sys files, which couldn't be located. The olny CD I had was my WinXP cd, so I had to skip them. When it completed that, it took me to the actual installation screen, when I got there, it says the file ASMS needs to be found on the WinXP Cd. Is there a specific directory I need to look for the file? (I only looked at E: ) Why do you think the files could be missing, (it is an official CD) Is there a reason why they can't be found or which directory is it supposed to be in.. Any help is appreciated. Thanks in advance.

Brk · Post by **Brk** » Mon Jul 19, 2004 12:54 pm

a) Your CD is scratched

b) Your CD drive is dirty

Norm · Post by **Norm** » Mon Jul 19, 2004 1:00 pm

Burke is most likely correct.

Get some CD scratch remover and clean the CD(least expensive), if the errors persist get a CDRom cleaner and try that.

JimMorrison3169 · Post by **JimMorrison3169** » Mon Jul 19, 2004 1:02 pm

Burke, Thanks for your prompt response. I'm going to ask you however, if a "cd cleaner" would be able to fix this? Because I can get a cd cleaner from someone. Also I am pretty sure the actual cd-rom drive is clean.
Thanks again.

JimMorrison3169 · Post by **JimMorrison3169** » Mon Jul 19, 2004 1:02 pm

ok my question was already answered. I will try that thanks everyone.

JimMorrison3169 · Post by **JimMorrison3169** » Mon Jul 19, 2004 1:05 pm

Also, will I need to know the specific directory when I clean the cd? Thanks.

Sorry for all the posts..

Norm · Post by **Norm** » Mon Jul 19, 2004 1:09 pm

JimMorrison3169 wrote:Also, will I need to know the specific directory when I clean the cd? Thanks.

Not sure what you mean here Jim.

CD scratch remover is a paste that you wipe on the CD and polish it.
Do the entire CD, because there's no way to tell where the directories are.

Kind of a funny question (unless I'm out of touch with reality here)

Norm · Post by **Norm** » Mon Jul 19, 2004 1:11 pm

Note: By "entire CD" I mean the side that face down when it's inserted into the CDRom drive. No need to polish the "upside"

JimMorrison3169 · Post by **JimMorrison3169** » Mon Jul 19, 2004 1:12 pm

Norm wrote:Not sure what you mean here Jim.

CD scratch remover is a paste that you wipe on the CD and polish it.
Do the entire CD, because there's no way to tell where the directories are.

Kind of a funny question (unless I'm out of touch with reality here)

Sorry Norm, what I meant was when it said the missing file ASMS
was needed for WinXP to run, I manually went looking for it, would you suggest I just try reinstalling WinXP after I clean the CD? Thanks for prompt response.

Norm · Post by **Norm** » Mon Jul 19, 2004 1:14 pm

JimMorrison3169 wrote:Sorry Norm, what I meant was when it said the missing file ASMS
was needed for WinXP to run, I manually went looking for it, would you suggest I just try reinstalling WinXP after I clean the CD? Thanks for prompt response.

Yep, after you polish the CD retry the install. Make sure you wipe off ALL the residue. Use a clean soft cotton cloth too, not paper towel or something that will scratch.

Norm · Post by **Norm** » Mon Jul 19, 2004 1:16 pm

Jim, you might want to actually redo the install from scratch again. By that I mean allow the install to do a "clean" install and wipe out the first attempt's files.

JimMorrison3169 · Post by **JimMorrison3169** » Mon Jul 19, 2004 1:19 pm

Thanks for all the help. After i clean it I'll post again with updates. THis may take a while thanks Norm for all your help. Need to get the cleaner from my friedn so it will take a few hours..

Norm · Post by **Norm** » Mon Jul 19, 2004 1:21 pm

JimMorrison3169 wrote:Thanks for all the help. After i clean it I'll post again with updates. THis may take a while thanks Norm for all your help. Need to get the cleaner from my friedn so it will take a few hours..

no problem glad to help Jim.

Good luck

Norm · Post by **Norm** » Mon Jul 19, 2004 1:29 pm

I did a bit of searching and found another guy with the same problem ("ASMS needs to be found yada yada")

It may be a bad CDRom drive. He replaced his drive and all was well.

Microsoft also says it could be a badly burned CD

JimMorrison3169 · Post by **JimMorrison3169** » Mon Jul 19, 2004 8:02 pm

Did the whole cleaning thing and everything worked out fine! Thanks all

YARDofSTUF · Post by **YARDofSTUF** » Tue Jul 20, 2004 4:12 pm

Glad its all set.

Norm, hard to tell the cause. Crdom, scratch, ide cable, some cdroms can read through scratches better than others. Its a pain in the butt searchign the web to fix a missing file duriing install.