SG Broadband Community

<font face="Verdana, Arial" size="2">Originally posted by Mystic:
Folks read this thread over at broadbandwatch:

<A HREF="http://www.broadbandwatch.org/forum/topic.asp?TOPIC_ID=34&FORUM_ID=2&CAT_ID=2&Topic_Title=Another+update+for+the+Time+Warner+defraud+issue%21&Forum_Title=Broadband+Discussion" TARGET=_blank>http://www.broadbandwatch.org/forum/top ... =Broadband +Discussion[/URL]</A>


read the reply from ADMIN

Even as I posted this, conversations of this type were/are going on all over the country. people are contacting their local offices and the offices at the national levels. I urge you folks to join in. If you allow them to get away with it now, you give them the same right to do it six months or a year from now when they further reduce it to DSL speeds or below DSL speeds to make room for A*L. What will you say then?

[This message has been edited by Mystic (edited 01-03-2001).]</font>

ADMIN.. with 28 posts? I'll put my money with Kip and my own intuition. It all comes down to this simple fact: NO WAY would a representative of a multi-national company state to you, or anyone else, that their business practices had been or were deceptive. It just would not happen. Think about what Mystic is asking us to believe folks: it's like Firestone/Bridgestone saying "Yup, our tires are defective, and we're still making the same tire." It's an affront to our intelligence Mystic to ask us to believe that.

As I stated earlier, the only *possible* contractual violation that occured in my opinion *might* have been the modifications to your service without notifying you. Modification of your service with or without your consent is entirely permissible. This is a market economy we live in; if you don't like the service and no laws or contracts were broken or violated, you are free to select another service provider if you so choose.

In fact, I'll be doing just that on 01 April 2001 if @Home modifies their service after raising my rates. The difference is that I recognize that it's withing their rights to both raise rates and to modify my service. If I'm not satisfied I will take my business elsewhere.

Kip, I got to admit -- something just don't seem right. Has Philip or Brent or any moderator been able to verify the IP addresses?

Shoot, Mystic -- I missed your response that you've edited out!!! Put it back in!!

I just want to add something to this. The Motorola modem is not limited to 10 megabits per second, I believe it is 30 megabits per second. The modems (even the old Motorola proprietary Cybersurfr) is capable of much higher speeds than the current cable/DSL companies have the ability to provide. Also, the internet itself could not hold such speeds. I also want to point out that the average download speed on the internet from a cable modem is around 500 kilo bits. NOT bytes. Sure, the systems can go faster, but the rest of the internet (except on rare occasion) cannot keep up.

this post is getting real bizarre.

It's like a soap opera -- now I just have to watch it!! Where are the moderators? Did I miss a response?

Boy when I was accused of being Navas, Philip rapidly responded with the information about my IP address, etc. This should be easy to figure out from their perspective...
~~~~~~~~~~~~

Kip- just some thoughts for ya... To the best of my abilities -- given the tools I have at hand:

Violent posted 7/5/00 through 7/12/00.
Booger posted 7/13/00 through 7/21/00.
Mystic first posted 11/1/00 and has participated in 51 threads.

My interpretation? There is a long gap between Booger and Mystic. Mystic has been around for awhile before starting this LONG thread. He has been in long threads with me regarding REAL tweaking issues -- was this to build credibility?? I don't know...

Booger and Violent have NO overlapping dates and they seem to be the same person. If you are convinced that Mystic is Booger, then Mystic likely is Violent.

If A=B and B=C, then A=C!!!!!! Cheers.

[This message has been edited by rmrucker (edited 01-04-2001).]

I'm not sure what Kip is trying to do here. I should say that I do know what he is trying to do because he has a history of it. For the record - I am not this "violent" creature. This is all that I am going to say on the subject of Kip's post because I do not see any point to it.


Anyway,all this bul*sh** aside. I'll continue to keep you folks updated on this issue when news becomes available.

yeah Mystic please keep us up to date..im still interested.

I need this answered quick. I have done the roadrunner bandwidth test and have gotten ver, very, very poor results I need a way to save this information. I have copied it and pasted it on Microsoft Word, but since I can crop and delete and modify the page in Microsoft Word, I wanted to know how I may store the page so that RoadRunner has no excuse about the results I will be shoving in their faces.


Roadrunner Bandwidth Results
Loaded 1349385 bytes in 288.96 seconds.
Your throughput is 37 kilobits per second.

<font face="Verdana, Arial" size="2">Originally posted by playa4u1415:
I need this answered quick. I have done the roadrunner bandwidth test and have gotten ver, very, very poor results I need a way to save this information. I have copied it and pasted it on Microsoft Word, but since I can crop and delete and modify the page in Microsoft Word, I wanted to know how I may store the page so that RoadRunner has no excuse about the results I will be shoving in their faces.


Roadrunner Bandwidth Results
Loaded 1349385 bytes in 288.96 seconds.
Your throughput is 37 kilobits per second. </font>

You can press your "PrintScreen" button, and then open MS Paint. "Paste" to the new Paint file, and save.

Hope that helps.

<font face="Verdana, Arial" size="2">Originally posted by playa4u1415:
I need this answered quick. I have done the roadrunner bandwidth test and have gotten ver, very, very poor results I need a way to save this information. I have copied it and pasted it on Microsoft Word, but since I can crop and delete and modify the page in Microsoft Word, I wanted to know how I may store the page so that RoadRunner has no excuse about the results I will be shoving in their faces.


Roadrunner Bandwidth Results
Loaded 1349385 bytes in 288.96 seconds.
Your throughput is 37 kilobits per second. </font>

btw: I can't save the results using Microsoft Frontpage nor going into windows and clcking save as. It only saves the damn quail or wutever it is.

thanks for your help. and very quick response. where is the "printscreen" button. in internet explorer 5.5?

thanks JL Sparks. But I can't find the "printscreen" button in Internet Explorer 5.5. Do you know where it is?

<font face="Verdana, Arial" size="2">Originally posted by playa4u1415:
thanks JL Sparks. But I can't find the "printscreen" button in Internet Explorer 5.5. Do you know where it is?</font>

Sorry, I wasn't clear :\ Use the print screen button on your keyboard.

Thank you JL Sparks. I think that will be enough proof or TW/RR. I don't know much about computers, but according to the graph they themselves have on the website, those speeds are bad, right?

By the way, I support Mystic all the way. It seems like RR is able to control cable modems individually. When I got the service, it was absolutely blazing. Now it is very unstable and unpredictable. This has also happened to friends of mine that have gotten the service. At first they dont' know how they lived without it, then RR slows them down they are completely disattisfied to say the least. What is interesting about this is that when the cable modem is newly installed they have great speeds, while me (which I live next to one of my friends that had fast service)am expiriencing problems. Is RR just tricking people the first month or so, then slows them down to make room for more users? I don't know, but if you ask me right now, I'd say YES.

Well if msytic is Violet, Why don't he get his sister inlaw or sister the attorney to take care of it for him. No offense! Just my opinion!

[This message has been edited by Storm90 (edited 01-06-2001).]

<font face="Verdana, Arial" size="2">Originally posted by playa4u1415:
Thank you JL Sparks. I think that will be enough proof or TW/RR. I don't know much about computers, but according to the graph they themselves have on the website, those speeds are bad, right?

By the way, I support Mystic all the way. It seems like RR is able to control cable modems individually. When I got the service, it was absolutely blazing. Now it is very unstable and unpredictable. This has also happened to friends of mine that have gotten the service. At first they dont' know how they lived without it, then RR slows them down they are completely disattisfied to say the least. What is interesting about this is that when the cable modem is newly installed they have great speeds, while me (which I live next to one of my friends that had fast service)am expiriencing problems. Is RR just tricking people the first month or so, then slows them down to make room for more users? I don't know, but if you ask me right now, I'd say YES.</font>

I must say that I agree with you and just to let you know, on our providers NEW members page (The one with the user agreement and stuff) It say's that they have the right to control individual modems!

The senario that you have described is exactly the way it went down with my service. When I first signed up, I was getting speeds close to 4000/400, now I'm really lucky to see 2800/380 and before I had my drop and modem replaced it was more like 1600/150. Just take a look at lrun.com on DSL reports speedtest archive reports! On the new router system that (I'm still unsure the upgrading is complete) I'm on, I truly classify as a RR.COM user and results are on page 8 in the speedtest archives.

I fully agree that TWC/RR is and has been practicing deceptive practices in there ad campaigns and they most certainly have not made any legal contact as far as changes to the system as per there original agreement, of which, I HAVE NO PAPER COPY! This makes me

Oh well, that's my own fault for letting the installer tell me to read the user agreement on the website and not getting a hard copy of it!

Im new to this board..but I have the same problem..fast when I first got RR and now much slower. Here is a good place to test the speed though..
http://msn.zdnet.com/partners/msn/bandwidth/speedtest500.htm When you go there it has a speed thermometer..I used to be 'Off the charts'..now its under T2 status.

I'm not sure if this would help but definately in my experience, time warner roadrunner always has to take your name, address, nature of problem, is this happened before, etc. all the time. Those people have a short temper and always feel they know better than you. (referring to level-2)

1.) I'm guessing the cable techs have changed the connectors on the cable ends but if not, they do have those blue colored outdoor connectors which are supposed to be really good.

2.) relating back to #1- if someones satellite dish is pointed in your direction, loose connectors act like magnets and cause signal problems.

3.) some constuction company worked nearby developing a new subdivision and didn't properly space out the electric and cable lines because that would cause feedback into the cable line; you may get a little more db out of it but really slows down connections. Kind of like having a cheap radio shack amplifier. (cable companies do have high-quality bi-directional amps and could install it for you given all this mess going on)

4.)relating back to #2, someone has a huge AM/FM radio station nearby or somebody's house nearby has a big antenna on the roof for getting better reception. (or leaky cable signals) Otherwise, someone could be close to a major freeway and truckers love to pump out excessive amps on their cb's to reach their companies from as far as 70-90 miles away. (although I think it affects dsl connections and probably not cable service)

If the cable company hasn't installed their bi-directional amp (I know their mostly frowned upon), it wouldn't hurt to try but you should talk to customer service and not the roadrunner people because even though their the same company, the main cable customer service people (especially the ones who have major expertise in roadrunner also) are much more polite and willing to work with you.

Best of luck!

One more thing-

use flashfxp or something and login to the update-server. (your city).rr.com and try to download a big file. See what your speeds are to there.

<font face="Verdana, Arial" size="2">Originally posted by baloo:
One more thing-

use flashfxp or something and login to the update-server. (your city).rr.com and try to download a big file. See what your speeds are to there.</font>

On the old Motorola system I got 176 and 59 to 1:04 in time. On the new DOCSIS system I'm getting a pretty consistant 276 in 37 seconds. There really is a difference in old and new system and routers! My only complaint is now my modem keeps losing sync.(The old Motorola Cybersurfr Wave was swapped out to a New Tosihba PCX1100 DOCSIS)

<font face="Verdana, Arial" size="2">Originally posted by baloo:
I'm not sure if this would help but definately in my experience, time warner roadrunner always has to take your name, address, nature of problem, is this happened before, etc. all the time. Those people have a short temper and always feel they know better than you. (referring to level-2)

1.) I'm guessing the cable techs have changed the connectors on the cable ends but if not, they do have those blue colored outdoor connectors which are supposed to be really good.

2.) relating back to #1- if someones satellite dish is pointed in your direction, loose connectors act like magnets and cause signal problems.

3.) some constuction company worked nearby developing a new subdivision and didn't properly space out the electric and cable lines because that would cause feedback into the cable line; you may get a little more db out of it but really slows down connections. Kind of like having a cheap radio shack amplifier. (cable companies do have high-quality bi-directional amps and could install it for you given all this mess going on)

4.)relating back to #2, someone has a huge AM/FM radio station nearby or somebody's house nearby has a big antenna on the roof for getting better reception. (or leaky cable signals) Otherwise, someone could be close to a major freeway and truckers love to pump out excessive amps on their cb's to reach their companies from as far as 70-90 miles away. (although I think it affects dsl connections and probably not cable service)

If the cable company hasn't installed their bi-directional amp (I know their mostly frowned upon), it wouldn't hurt to try but you should talk to customer service and not the roadrunner people because even though their the same company, the main cable customer service people (especially the ones who have major expertise in roadrunner also) are much more polite and willing to work with you.

Best of luck!</font>

1) What is the difference between an outdoor connector and an indoor one? Is this along the lines that of white cable providing better speed?

2) Total BS

3) Laughable BS

4) If any of this was true then my job would be a hell of alot harder. Then again I have been told that if you have a neighbor with shortwave and a booster it can screw stuff up but never seen it.

Worth a good laugh though..THANKS!!!!

Mystic,
I don't care even if you were/are Violent/Booger. If you are telling us the truth, I am behind you 100%. Besides, I doubt that you would be trying to get everybody to try to get involved if you were Violent and had the cake connection that he claimed to have. You may not know what everybody is talking about, but I read the whole uncapping 300+ post thread a long time ago, and it isn't related so don't worry about it. BTW, do you happen to know what the password is to your cable modem? Anyone?

<font face="Verdana, Arial" size="2">Originally posted by SOLOBLAZER:
Mystic,
I don't care even if you were/are Violent/Booger. If you are telling us the truth, I am behind you 100%. Besides, I doubt that you would be trying to get everybody to try to get involved if you were Violent and had the cake connection that he claimed to have. You may not know what everybody is talking about, but I read the whole uncapping 300+ post thread a long time ago, and it isn't related so don't worry about it. BTW, do you happen to know what the password is to your cable modem? Anyone?</font>

SOLOBLAZER,

I didn't know it had a password. From what I understand some cable modems have configuration ustilities installed that you can access at certain IP addresses with a password. Which one do you have?

Sorry I couldn't help.

Thanks for your support SOLOBLAZER



[This message has been edited by Mystic (edited 01-08-2001).]

Folks:

Things are sppeding up a little bit on this issue. From what I understand at this point some states attorneys have received complaints from customers and these states are beginning to look into this matter. Also I understand some of the local govermental offices that oversee the Time Warner franchise in various areas of the country have been made aware of the issue and a few of them are addressing the issue. Wednesday is the deadline for the response from Ti** War***. Nothing has been forth comming from them so far so I don't know at this point. I'm not holding my breath waiting for them. On wednesday bunches 'o complaints are going to be filed with attorney generals acccross the country.

I forgot to add that complaint packages are being prepared for delivery to the FCC as well and will be ready shortly.

Just thought i'd let you folks know.

[This message has been edited by Mystic (edited 01-08-2001).]

You aren't going to hear anything from them, you might be hearing from their lawyers though. I'm sure that they will have something to say after WED when mass mailings go out. I'm struggling to get mine together.
Also, you can telnet to your router->start-run-telnet xxx.xxx.xxx.xxx where xxx is your IP address. I have the motorola cybersurfr wavemodem.

Mystic: Any new updates, since it's after wed, their deadline.

<font face="Verdana, Arial" size="2">Originally posted by Mystic:
Folks:

Things are sppeding up a little bit on this issue. From what I understand at this point some states attorneys have received complaints from customers and these states are beginning to look into this matter. Also I understand some of the local govermental offices that oversee the Time Warner franchise in various areas of the country have been made aware of the issue and a few of them are addressing the issue. Wednesday is the deadline for the response from Ti** War***. Nothing has been forth comming from them so far so I don't know at this point. I'm not holding my breath waiting for them. On wednesday bunches 'o complaints are going to be filed with attorney generals acccross the country.

I forgot to add that complaint packages are being prepared for delivery to the FCC as well and will be ready shortly.

Just thought i'd let you folks know.

[This message has been edited by Mystic (edited 01-08-2001).]</font>

<font face="Verdana, Arial" size="2">Originally posted by Murman:
Mystic: Any new updates, since it's after wed, their deadline.

</font>

Nope, haven't heard a word from them. Packages were sent out after close of business (5PM eastern). It may be a few days before we start hearing back from the attorney general(s). This is the period between when action is started and when action is taken, I guess is the best way to put it right now. I'll keep you guys updated.

Thanks Murman

Mystic, I sympathize with you. It is like getting a cable TV service with 1000 channels and suddenly after one month without warning, you get only 200 for a higher price. All the others in the city get 50 channels for the same price as you. Sure, you get more channels than anyone else, but is that what you paid for? No. Were you informed about this? No. This is criminal. Hope everything goes well.

nkd

------------------
Rather fail with honor than succeed by fraud.

With the AOL-Time Warner merger, no doubt, things are heading downhill...

------------------
Inquiring minds want to know...

Mystic: Any new updates?? dying to here what's going on with this issue.

Anyone see the Verizon Class Action Suite?

http://www.cmht.com/casewatch/cases/cwverizon.htm

<font face="Verdana, Arial" size="2">Originally posted by Mystic:
Nope, haven't heard a word from them. Packages were sent out after close of business (5PM eastern). It may be a few days before we start hearing back from the attorney general(s). This is the period between when action is started and when action is taken, I guess is the best way to put it right now. I'll keep you guys updated.

Thanks Murman

</font>

Ok a little update: Not an update really: just wanted to let you know that so far 937 packages have been sent to various states attorneys. All are beginning to look into the matter. Several packages have been sent to the FCC but they haven't responded as of yet. Time Warner / Road Runner have remained silent on the subject.

I expect some word in the next couple of weeks on the status of my states attorney general's investigation. well maybe.

Its hard to tell at this point. I will keep you updated as things progress. I waited this long because I was hoping to hear some more but it hasn't happened as of yet.

Ok folks an update:

We have received a reply from the FCC regarding this issue. I was suprised at this quick response as I thought it would take longer to hear from them. The FCC is now investigating this matter. I do not know at this time what stage the investigation is in. They have requested various pieces of information and we are supplying it to them.