Problem with speeds on my cable, please help

Hann · Post by **Hann** » Thu Mar 28, 2002 6:02 pm

I just got a cable modem today and was pretty darn excited, but I can download webpages and files fast.. but when I geton gamespy arcade,etc. it shows my games at 60-120 ping but I cant connect to them, and the 3 wolfenstein games I could connect to I had 999 ping and couldnt move, any idea what is wrong?

Everytime I try to connect to counter-strike I also have a problem with the fact that it starts scanning my HD for cheats and then it just sits there, nothing happens, someone said to type retry and it should fix it, nothing worked, so does anyone have ANY clue what is wrong?

Hann · Post by **Hann** » Thu Mar 28, 2002 6:05 pm

just a note: my system is

celron: 1.1ghz
windows xp home
400mb
geforce 2 mx400 64mb

glc1 · Post by **glc1** » Thu Mar 28, 2002 6:07 pm

sguide_tweak_2k.zip (updated 12/18/01) - Generic patch for Windows XP and Windows 2000 (all versions). This patch will optimize your TCP/IP Registry settings for high speed Internet connections. To install, extract, then just double-click and reboot.

It wont help gaming though.

Is your modem attached directly to your computer?

Hann · Post by **Hann** » Thu Mar 28, 2002 6:08 pm

It is an external 3com cable modem/usb

glc1 · Post by **glc1** » Thu Mar 28, 2002 6:15 pm

Originally posted by Hann
It is an external 3com cable modem/usb

The USB might be your problem. Is it a USB modem or an ehternet modem using a USB network adapter?

Hann · Post by **Hann** » Thu Mar 28, 2002 6:17 pm

You can do usb or ethernet on it, but on the box it says Cable Modem External with USB. (all I can really say about that)

glc1 · Post by **glc1** » Thu Mar 28, 2002 6:18 pm

I'd switch to a NIC. Intel, Kingston, Netgear or 3Com are always a good choice.

Hann · Post by **Hann** » Thu Mar 28, 2002 6:19 pm

er it is 3Com

glc1 · Post by **glc1** » Thu Mar 28, 2002 6:20 pm

Originally posted by Hann
er it is 3Com

Sorry I was referring to NIC (Network Interface Card) brand. I recommend trying a NIC instead of USB.

Hann · Post by **Hann** » Thu Mar 28, 2002 6:22 pm

Ah problem is I don't have the money right now, this is a card that I am renting from the cable company. So no clues on what could be wrong really? Think it might be just the service sucks from my cable company? lol

glc1 · Post by **glc1** » Thu Mar 28, 2002 6:24 pm

Originally posted by Hann
Ah problem is I don't have the money right now, this is a card that I am renting from the cable company. So no clues on what could be wrong really? Think it might be just the service sucks from my cable company? lol

USB could be.

Hann · Post by **Hann** » Thu Mar 28, 2002 6:25 pm

Well I dont have a ethernet card so that kinda sucks for me, are there modems that just install like 56k modems into the computer and run like that? (thanks for the help btw)

glc1 · Post by **glc1** » Thu Mar 28, 2002 6:27 pm

Originally posted by Hann
Well I dont have a ethernet card so that kinda sucks for me, are there modems that just install like 56k modems into the computer and run like that? (thanks for the help btw)

Never seen an internal cable modem. Most people wouldn't want one b/c it would prevent the use of a router.

Hann · Post by **Hann** » Thu Mar 28, 2002 6:41 pm

So I would need a ethernet card and hook this modem up to it instead of usb? and how much to ethernet cards run for?

glc1 · Post by **glc1** » Thu Mar 28, 2002 6:43 pm

Originally posted by Hann
So I would need a ethernet card and hook this modem up to it instead of usb? and how much to ethernet cards run for?

Yes and price varies. Which brand/model were you interested in? Remember you can usually always get it cheaper online than at Best Buy, CompUSA, etc.

Hann · Post by **Hann** » Thu Mar 28, 2002 6:45 pm

I am interested in any type of ethernet card really, as long as it fix's my problem =p and last question is should I have my firewall up at ALL times or is it okay to take it off when I play everquest,etc.?

glc1 · Post by **glc1** » Thu Mar 28, 2002 6:47 pm

Have you tried disabling it before playing a game?

Hann · Post by **Hann** » Thu Mar 28, 2002 6:49 pm

ya I have it didnt fix anything, that is one of the first things I did =)

MtCableman · Post by **MtCableman** » Thu Mar 28, 2002 7:27 pm

I don't think it is the USB. He can connect to pages, it sounds like the port is shutdown for the games or a firewall stopping it.

Hann · Post by **Hann** » Thu Mar 28, 2002 7:52 pm

what do you mean a port is shut down for the games?

glc1 · Post by **glc1** » Thu Mar 28, 2002 7:55 pm

Originally posted by MtCableman
He can connect to pages, it sounds like the port is shutdown for the games or a firewall stopping it.

He tried it with the firewall off.

Hann · Post by **Hann** » Thu Mar 28, 2002 10:36 pm

well I checked on bestbuy.com and they have ethernet cards for 19.99 (not the best probably) but 10/100ms (whatever that means exactly) ethernet cards... so should I go ahead and try one of those and see how it goes this weekend ya think?

Again thank you everyone for your help, I wouldn't have figured any of this out without ya guys.

glc1 · Post by **glc1** » Thu Mar 28, 2002 10:47 pm

What brand is it?

10/100 means it supports both 10mbps and 100mbps networks.

MtCableman · Post by **MtCableman** » Thu Mar 28, 2002 10:54 pm

Try a NIC. It just doesn't sound like that would be the "fix" for it. It can't hurt to try because it sounds like you have tried everything else.

How about "NORTON"? Are you running a "web filter" like NORTON or PCCILLIN?

Hann · Post by **Hann** » Thu Mar 28, 2002 10:56 pm

Belkin,linksys are the two I saw... btw is 10mps bad? (believe that is what my cable says it is on status in networking part of windows)

Hann · Post by **Hann** » Thu Mar 28, 2002 10:58 pm

Nope I have nothing from norton, mcaffe, nothing like that this is a brand new comp and havent installed much if anything yet, I have zonealarm but I have it turned off right now to try stuff out.

glc1 · Post by **glc1** » Thu Mar 28, 2002 11:00 pm

Cable connections max out at 10mbps. Granted, most providers implement caps well below that.

Hann · Post by **Hann** » Thu Mar 28, 2002 11:03 pm

One other thing I might wanna add, when I was downloading counter-strike, half-life 1.1.0.8 patch and a few other things I was only downloading at 90-110kb/s which SUCKS ,but yet people I know in town say they get 550-800kb alot of the times, think I should call my cable tomorrow and ask them to reset my connection or something?

glc1 · Post by **glc1** » Thu Mar 28, 2002 11:07 pm

Your performance will depend on your caps, if any, ISP's network/backbone, and the server's network/backbone, among other things. I'm sure 90-100KBps is well above the red flag area.

Hann · Post by **Hann** » Thu Mar 28, 2002 11:09 pm

ah okay I just thought maybe that, that was pretty low so I figured there could have been a problem who knows, on a board I normally goto (everquest board) they suggested calling the company and telling them the problem... but people on the phone ussually suck and know jack so probably wont bother doing that, think having them reset my connection may help though?

glc1 · Post by **glc1** » Thu Mar 28, 2002 11:12 pm

Originally posted by Hann
think having them reset my connection may help though?

I doubt it. Backup your registry and try the appropriate patch first and visit DSLR. There should be able to get a general idea of what others are getting with the same service in your area.

Hann · Post by **Hann** » Thu Mar 28, 2002 11:25 pm

Well earliest person in my area was 35 days ago and said that it was a fantastic thing and were averaging 400-800kb downloads,etc. and didnt have any problems playing games and whatnot... /sigh

Hann · Post by **Hann** » Thu Mar 28, 2002 11:34 pm

I did the thing you said to do and ran some tests here are the results

c_bishop 62702 insightBB 3173/125 3000/128 23rd 11:xx client.insightBB.com
c_bishop 62702 insightBB 3144/125 3000/128 17th 15:xx client.insightBB.com
c_bishop 62702 insightBB 3144/117 3000/128 25th 17:xx client.insightBB.com
Hann 62702 insightbb.com 3042/118 3000/128 28th 23:xx client.insightBB.com
62702 insightBB 1683/113 18th 01:xx client.insightBB.com

seems like I'm on par with other people in my area

Hann · Post by **Hann** » Thu Mar 28, 2002 11:42 pm

man thanks a ton glc1, this may not fix all my gaming stuff ,but its definatly making things better overall, that link helping alot, btw is 3000/128 setting good (first download, second upload I think) just thought 128 seemed a lil low =p

Hann · Post by **Hann** » Fri Mar 29, 2002 12:01 am

heh that link you gave me shows this as a problem I had (no clue if itll fix anythign still need to test, its checking line quality right now)

Receive Window (RWIN): 256960

it says it should be set at between 29200 and 75920

which says results in lost packets

Hann · Post by **Hann** » Fri Mar 29, 2002 12:04 am

http://www.dslreports.com/quality/nil/714857

my line quality test (sorry for all the posts, just interested in what ya all think)

glc1 · Post by **glc1** » Fri Mar 29, 2002 12:42 am

Originally posted by Hann
man thanks a ton glc1

No problem.

Originally posted by Hann
btw is 3000/128 setting good

Yes, and it's a typical cable cap.

Originally posted by Hann
(first download, second upload I think)

Correct.

Originally posted by Hann
just thought 128 seemed a lil low

Typical cable service upstream cap.

Originally posted by Hann
http://www.dslreports.com/quality/nil/714857

my line quality test (sorry for all the posts, just interested in what ya all think)

Solid results. Nothing wrong there.

Please conduct and post some tracerts to game servers.

Using traceroute & ping
Open the Run box (Start | Run... or Windows Key + R), type cmd (Windows 2K/XP) or command (Windows 95/98/ME), and hit ENTER to open a command prompt.

Syntax
Type ping or tracert followed by an IP or domain.
Example: ping http://www.yahoo.com or tracert http://www.yahoo.com

To specifiy the number of echo requests to send, use the -n switch followed by a number:
Example: ping http://www.yahoo.com -n 10
This would result in ten echo requests being sent to yahoo.com.

To output to a text file for easy copying/pasting, use > followed by a path and file name.
Example: tracert http://www.yahoo.com >c:/trace.txt or ping http://www.yahoo.com -n 10 >c:/ping.txt
This would result in the tracert to yahoo.com being saved as trace.txt on drive C and the 10 echo requests to yahoo.com being saved as ping.txt on drive C.

Hann · Post by **Hann** » Fri Mar 29, 2002 12:55 am

here is my tracert to yahoo

Tracing route to http://www.yahoo.akadns.net [64.58.76.178]

over a maximum of 30 hops:

1 10 ms 12 ms 11 ms 10.8.224.1

2 10 ms 11 ms 11 ms 12.220.4.97

3 12 ms 13 ms 13 ms 12.220.1.22

4 26 ms 24 ms 23 ms 12.220.0.2

5 21 ms 24 ms 23 ms gbr2-p100.cgcil.ip.att.net [12.123.5.78]

6 28 ms 25 ms 24 ms gr2-p3100.cgcil.ip.att.net [12.123.5.138]

7 24 ms 25 ms 25 ms ibr02-p0-0.okbr01.exodus.net [209.1.169.173]

8 50 ms 49 ms 69 ms bbr01-g3-0.okbr01.exodus.net [216.34.183.65]

9 50 ms 50 ms 50 ms bbr02-p6-0.wlhm01.exodus.net [209.185.9.118]

10 48 ms 106 ms 48 ms bbr01-g2-0.wlhm01.exodus.net [64.14.70.67]

11 50 ms 50 ms 48 ms bbr01-p1-0.wlhm03.exodus.net [206.79.9.105]

12 74 ms 49 ms 54 ms bbr02-g6-0.wlhm03.exodus.net [66.37.192.20]

13 48 ms 51 ms 49 ms bbr01-p5-0.jrcy01.exodus.net [209.185.9.9]

14 50 ms 48 ms 48 ms bbr02-g4-0.jrcy01.exodus.net [216.32.223.114]

15 49 ms 49 ms 51 ms bbr02-p2-0.whkn01.exodus.net [216.32.132.14]

16 54 ms 54 ms 54 ms bbr01-p1-0.nycm01.exodus.net [206.79.9.117]

17 52 ms 53 ms 54 ms bbr01-p0-0.stng01.exodus.net [206.79.9.102]

18 52 ms 56 ms 54 ms dcr03-g6-0.stng01.exodus.net [216.33.99.83]

19 53 ms 53 ms 179 ms csr22-ve241.stng01.exodus.net [216.33.98.19]

20 53 ms 54 ms 52 ms 216.35.210.126

21 54 ms 53 ms 67 ms www9.dcx.yahoo.com [64.58.76.178]

Trace complete.

Hann · Post by **Hann** » Fri Mar 29, 2002 1:01 am

and here are 2 counter-strike tracerts.

Tracing route to southquad-183-102.reshall.umich.edu [141.213.183.102]

over a maximum of 30 hops:

1 13 ms 10 ms 15 ms 10.8.224.1

2 11 ms 10 ms 12 ms 12.220.4.97

3 211 ms 17 ms 13 ms 12.220.1.22

4 21 ms 23 ms 51 ms 12.220.0.2

5 22 ms 21 ms 22 ms gbr2-p100.cgcil.ip.att.net [12.123.5.78]

6 22 ms 52 ms 25 ms tbr1-p013502.cgcil.ip.att.net [12.122.11.33]

7 22 ms 25 ms 35 ms ggr1-p340.cgcil.ip.att.net [12.122.11.206]

8 22 ms 23 ms 23 ms att-gw.cgi.qwest.net [192.205.32.82]

9 22 ms 41 ms 29 ms chi-core-03.inet.qwest.net [205.171.20.141]

10 23 ms 24 ms 27 ms chi-edge-09.inet.qwest.net [205.171.20.126]

11 36 ms 33 ms 31 ms 63-149-0-186.cust.qwest.net [63.149.0.186]

12 30 ms 30 ms 31 ms atm1-0x24.michnet8.mich.net [198.108.23.82]

13 33 ms 31 ms 31 ms 192.122.183.74

14 33 ms 32 ms 35 ms A-ARBL-LSA2-BB.c-LSA2.umnet.umich.edu [141.211.4.114]

15 32 ms 42 ms 35 ms southquad-183-102.reshall.umich.edu [141.213.183.102]

Trace complete.

Tracing route to 65.42.73.65 over a maximum of 30 hops

1 11 ms 12 ms 11 ms 10.8.224.1

2 13 ms 11 ms 13 ms 12.220.4.97

3 13 ms 13 ms 15 ms 12.220.1.22

4 27 ms 23 ms 26 ms 12.220.0.2

5 26 ms 23 ms 24 ms gbr2-p100.cgcil.ip.att.net [12.123.5.78]

6 26 ms 46 ms 47 ms tbr1-p013502.cgcil.ip.att.net [12.122.11.33]

7 24 ms 22 ms 24 ms ggr1-p340.cgcil.ip.att.net [12.122.11.206]

8 24 ms 25 ms 25 ms POS5-2.BR5.CHI2.ALTER.NET [204.255.169.145]

9 27 ms 27 ms 24 ms 0.so-6-0-0.XL1.CHI2.ALTER.NET [152.63.68.198]

10 28 ms 28 ms 25 ms POS6-0.GW5.CHI2.ALTER.NET [152.63.66.113]

11 26 ms 26 ms 25 ms POS4-0-0.AR2.CHI7.ALTER.NET [63.111.126.218]

12 26 ms 25 ms 27 ms ded1-fa3-1-0.chcgil.ameritech.net [206.141.192.220]

13 37 ms 32 ms 34 ms 65.42.223.190

14 49 ms 55 ms 47 ms 65.42.73.65

Trace complete.

hope this helps ya see if anything is wrong, I'm still not able to play wolfenstein (says 71 ping I double click tos tart game, getin game and ping starts out at 170, then shoots to 999 and I just bounce all over the screen then just quit, happens on EVERY server)

Hann · Post by **Hann** » Fri Mar 29, 2002 1:05 am

oh as a side note, I am able to connect to everquest and play, and starcraft (with a single green bar for lag, got in game, no problems, stuttered a little, couldnt tell if it was graphic, doubt it, or the modem)