Cannot find "epp.msi" anymore on Win7 64 bit

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narrative
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Joined: Mon Jan 14, 2008 8:30 am

Cannot find "epp.msi" anymore on Win7 64 bit

Post by narrative »

Greetings,

In the last few days when trying to update my Microsoft Security Essentials which had shut off, I was given the Windows installer prompt and told, "the path cannot be found or it is on a network resource that is unavailable. Can someone please advise me on this ?

Many thanks - Narrative
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YeOldeStonecat
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Post by YeOldeStonecat »

Download a full copy...not the internet based installer shortcut.
Uninstall current version
Clearn tempt files
Install latest copy you just downloaded.
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Ken
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Post by Ken »

narrative wrote:Greetings,

In the last few days when trying to update my Microsoft Security Essentials which had shut off, I was given the Windows installer prompt and told, "the path cannot be found or it is on a network resource that is unavailable. Can someone please advise me on this ?

Many thanks - Narrative
Do you know why it was shut off? IOW, did you shut it off or did it just shut off...?

If you didn't shut it off , then malware probably did... If so, you would probably want to use an online scanner from a reputable place and some other progs in combination as the baddies that I have come accross that shut MSE off, are some bad ones indeed... Very hard to get rid off... Root kits and such...

If you shut it off and it corrupted, go here
http://answers.microsoft.com/en-us/prot ... 08d80725a4
and follow the instructions to completely uninstall then get it from here
http://windows.microsoft.com/en-US/wind ... essentials
and reinstall.

If you did not shut it off, let us know as I may be able to help you expedite the cleaning...
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