New Vid Card Issues - R9800 Pro

BaLa · Post by **BaLa** » Wed May 19, 2004 1:55 pm

Ok, I got the card today from FedEx.

plugged it all in....no go...It wont do a thing, computer PC will power up, but then it just sits there, works fine with the old card.

Hardware.

Abit KG7
XP1700
1x WD 160gig SE 1x Maxtor 7200rpm 40gig
Lite-On 52x24x52 CD-RW Lite-On 16X DVD
3 Com NIC
SB Live Value
Antec 400 Watt (SL400)
1x Corsair XMS PC2700 512mb
1x Corsair Value Series PC3200 512mb

any ideas?
the 'extra' power connector is plugged in, at first I used the one that came with the card then I used another free connector in my system.

The Dude · Post by **The Dude** » Wed May 19, 2004 1:58 pm

Did you remove all the drivers for the old card and load windows generic drivers for VGA before installing the new one?

BaLa · Post by **BaLa** » Wed May 19, 2004 2:03 pm

yeah, but for now...that doesn't even matter as it wont even boot up...

ok tried it in a diff system still no-go

specs

Abit AT7
XP2000
Maxtor 60gig 7200rpm
Creative 52x CD-Rom
Crucial PC2100 DDR 256mb RAM
3Com NIC
Antec True 480Watt

The Dude · Post by **The Dude** » Wed May 19, 2004 2:09 pm

BaLa wrote:yeah, but for now...that doesn't even matter as it wont even boot up...

ok tried it in a diff system still no-go

specs

Abit AT7
XP2000
Maxtor 60gig 7200rpm
Creative 52x CD-Rom
Crucial PC2100 DDR 256mb RAM
3Com NIC
Antec True 480Watt

Ok wasn't sure how far it the boot sequence it was going. If you don't get anything on the monitor I would suspect the vid card is bad. The vid card bios screen should be the first thing on the screen during the post.

BaLa · Post by **BaLa** » Wed May 19, 2004 2:35 pm

The Dude wrote:Ok wasn't sure how far it the boot sequence it was going. If you don't get anything on the monitor I would suspect the vid card is no bad. The vid card bios screen should be the first thing on the screen during the post.

no bad?

Mytflyguy · Post by **Mytflyguy** » Wed May 19, 2004 3:05 pm

RMA My friend

The Dude · Post by **The Dude** » Wed May 19, 2004 3:11 pm

BaLa wrote:no bad?

Should have read "is bad"

BaLa · Post by **BaLa** » Wed May 19, 2004 3:22 pm

ok thanks guys...

already received my RMA#
will drop it off on my way to work..

Blisster · Post by **Blisster** » Wed May 19, 2004 3:36 pm

that sucks bro. I had the same thing happen when I ordered my 9700Pro

BaLa · Post by **BaLa** » Wed May 19, 2004 3:43 pm

Blisster wrote:that sucks bro. I had the same thing happen when I ordered my 9700Pro

does suck....order something, patiently

wait for it to get here....

pop it in......

what can you do...I think that's the first time I got anything that was DOA...

not too bad I guess...

sentra8777 · Post by **sentra8777** » Wed May 19, 2004 4:15 pm

had to rma a 3.2 gig processor i know how it feels

Joe · Post by **Joe** » Wed May 19, 2004 8:49 pm

youve connected the extra power plugin to the board as well? try reseting your cmos and reboot...... pull the battery if ya have to

Joint Chiefs of Staff · Thu May 20, 2004 12:55 am

Bala where did you order your video card from?

Brk · Post by **Brk** » Thu May 20, 2004 1:13 am

BaLa · Post by **BaLa** » Thu May 20, 2004 6:25 am

Joint Chiefs of Staff wrote:Bala where did you order your video card from?

Newegg......

where else

didn't reset the BIOS, but it would seem unlikely I would have to do that on both comps? no..
extra power plug was connected, to the PSU yes

Mark · Post by **Mark** » Thu May 20, 2004 6:33 am

just an idea, you didn't plug it into a fan connector on one of those antec powers supply fan only connectors did ya ?

i'm not sure if that card has a floppy connector or a 4 wire molex connection, was just wondering

BaLa · Post by **BaLa** » Thu May 20, 2004 6:41 am

Mark wrote:just an idea, you didn't plug it into a fan connector on one of those antec powers supply fan only connectors did ya ?

i'm not sure if that card has a floppy connector or a 4 wire molex connection, was just wondering

it does or did (it's back in a FedEx truck now) have a 4 Wire Molex Connector

no..didn't plug it into a fan only connector..

Joint Chiefs of Staff · Thu May 20, 2004 10:13 am

BaLa wrote:Newegg......

where else

didn't reset the BIOS, but it would seem unlikely I would have to do that on both comps? no..
extra power plug was connected, to the PSU yes

Like I can read minds.

I'm not ordering from Newegg when I build my system. I'm reading too many horror stories like yours to deal with that kind of crap.

Mytflyguy · Post by **Mytflyguy** » Thu May 20, 2004 10:15 am

NEw egg is fantastic though .... Anytime you order online , you have to deal with possible faulty equpment and RMA's ...

Go to the local PC shop and you might get dead hardware ( unless they test it all whichcould cause more prolbems )

Only difference is , fast swapping ( Which I've REALLY come to appreciate lately )

BaLa · Post by **BaLa** » Thu May 27, 2004 1:37 pm

ok now, got a new one sent to me..

my main PC

Abit KG7 will NOT work with this graphics card for nothing..
(for complete specs pls scroll up)
I got it to work in the second comp. with the AT7.

is there any way this graphics card might be incompatible with my motherboard

yeah I know but since it works in one of my comps and not the other..I don't know what else to think..

maroon · Post by **maroon** » Thu May 27, 2004 1:59 pm

That's a fairly old mobo. It also only supports AGP 4X, but I don't think that should be a problem. Did you try switching the power supply, the Antec, to the rig with the KG7? Maybe the power supply for the KG7 can't handle the extra load from the Radeon.

Post by **YeOldeStonecat** » Thu May 27, 2004 2:08 pm

Check with ATI and see if they have issues with that mobo. Many of the new vid cards demand too much from the mobo...and older mobo's often don't work well with them.

BaLa · Post by **BaLa** » Thu May 27, 2004 2:19 pm

didn't think about switching out PSUs, but before I bought the GFX Card I posted a thread asking if my PSU would be able to handle it.

Everybody seemed to agree that it could..
it would also be quit the chore to do..

Kyle · Post by **Kyle** » Fri May 28, 2004 9:06 am

Just got the RMA# for my 9800Pro...

How am I supposed to play EQ on a 9600XT until then!!!

Based on the fact that ATI quickly took the 9800Pro 256MB off the market and that they have re-released it with only DDR1 I have come to the conclusion that my problems stem from the DDR2 ram... heat issues maybe.