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Windows 10 Won't Update
Posted: Sat Aug 13, 2022 9:03 pm
by Lurch
Hi,
When I tried to shut down the other night I selected "update and shut down" but it didn't shut down. I saw a message saying it can't update and is removing the partial update, then I had to turn off the PC myself. Can you tell me what I need to do here?
Thanks so much.
Joe
Posted: Sun Aug 14, 2022 12:55 am
by Lurch
Also, I can't log in to MS One Drive.
It won't send me a verify email when I select it.
Posted: Sun Aug 14, 2022 8:23 am
by Easto
Lurch wrote:Hi,
When I tried to shut down the other night I selected "update and shut down" but it didn't shut down. I saw a message saying it can't update and is removing the partial update, then I had to turn off the PC myself. Can you tell me what I need to do here?
Thanks so much.
Joe
I would go into System > Windows Update and try the update manually. If there was a problem with an Update it will usually mention it there.
Posted: Sun Aug 14, 2022 11:10 am
by Philip
Yeah, manually retrying the update should work. You may want to do a disk cleanup and reboot beforehand.
Posted: Mon Aug 15, 2022 6:54 pm
by Lurch
Thanks for the tips.
It actually updated itself this afternoon. I left the PC on and when I came back to it a couple hours later, it was waiting for me to add my password, and then noticed it's updated because the "update and restart" option is no longer there.
![Smilie :)](./images/smilies/smile.gif)
Posted: Fri Aug 19, 2022 1:53 pm
by Lurch
It still has not updated. When I tried to update it manually from Windows Update, I got "Download Error 0x800F0922.
When I tried again to update and then restart my PC, it said
"We couldn't complete the updates.
Undoing changes.
Do not turn off your computer."
Got any other ideas what I might need to do now? Thank you.
Posted: Sat Aug 20, 2022 7:49 pm
by Easto
Try "Settings" > "Windows Update" and then Get Help.
I know this is probably not the answer you're looking for but I would try updating again. Up until Windows 11 I've seen our other computer refuse an update and then later it seems to be good with it.
Posted: Sun Aug 21, 2022 10:46 am
by Philip
First, make sure you have enough free space on the drive.
Also, in Windows Explorer, right-click on the drive > Properties > Disk Cleanup > Cleanup System Files.
You can try to repair corrupt update files from admin command prompt (right-click on command prompt and choose to "Run as administrator")
Run this --> dism.exe /online /cleanup-image /restorehealth
Posted: Sun Aug 21, 2022 7:16 pm
by Lurch
Easto wrote:Try "Settings" > "Windows Update" and then Get Help.
I know this is probably not the answer you're looking for but I would try updating again. Up until Windows 11 I've seen our other computer refuse an update and then later it seems to be good with it.
I ran Windows Update troubleshooter and it fixed something but it still won't update.
Posted: Sun Aug 21, 2022 7:20 pm
by Lurch
First, make sure you have enough free space on the drive.
Also, in Windows Explorer, right-click on the drive > Properties > Disk Cleanup > Cleanup System Files.
I did these things and freed up about 20 GB of space. I already had about 149 GB of free space, now I have about 169 GB.
You can try to repair corrupt update files from admin command prompt (right-click on command prompt and choose to "Run as administrator")
Run this --> dism.exe /online /cleanup-image /restorehealth
I'm not sure how to "right click on the command prompt" but that sounds worth trying.
Posted: Sun Aug 21, 2022 7:22 pm
by Lurch
I also have my Dell 960 but I have a feeling that won't update either.
Maybe Microsoft wants to make more money on Windows 11.
Posted: Sun Aug 21, 2022 9:28 pm
by Lurch
I can't see how to right click command prompt. Sorry if I'm a PITA.
Posted: Mon Aug 22, 2022 7:30 am
by Philip
The easiest way to do this is, in the search box/icon right next to the Windows start button, search for command prompt, then right-click on the "Command Prompt" app, and choose to "Run as administrator".
Posted: Thu Aug 25, 2022 3:25 pm
by Lurch
Philip wrote:The easiest way to do this is, in the search box/icon right next to the Windows start button, search for command prompt, then right-click on the "Command Prompt" app, and choose to "Run as administrator".
Oh, yeah. Now I see what you mean.
I will do all this later today. The "update and restart" isn't showing up on the shot down menu any more but I don't think it updated yet.
Thank you Philip.
Posted: Sat Aug 27, 2022 4:34 am
by Lurch
Philip wrote:First, make sure you have enough free space on the drive.
Also, in Windows Explorer, right-click on the drive > Properties > Disk Cleanup > Cleanup System Files.
You can try to repair corrupt update files from admin command prompt (right-click on command prompt and choose to "Run as administrator")
Run this --> dism.exe /online /cleanup-image /restorehealth
I ran it and it completed successfully.
Now I'm trying to update with the optional quality update.
It might not be something I really have to get, but I'm trying to DL it anyway.
Thank you.
Posted: Tue Aug 30, 2022 11:35 am
by YeOldeStonecat
For stubborn Windows updates, or even computers that have old versions of Windows 10 and I don't feel like doing 30 rounds of Microsoft updates to catch it up to latest release, I just download and run the "Windows 10 Media Creation Tool"
https://www.microsoft.com/en-us/softwar ... /windows10
Run it right from desktop.
Posted: Thu Sep 22, 2022 8:15 pm
by Lurch
YeOldeStonecat wrote:For stubborn Windows updates, or even computers that have old versions of Windows 10 and I don't feel like doing 30 rounds of Microsoft updates to catch it up to latest release, I just download and run the "Windows 10 Media Creation Tool"
https://www.microsoft.com/en-us/softwar ... /windows10
Run it right from desktop.
Thank you.
This seemed to solve my problem and I seem to be fully updated now.