Argh, Win7 64 bit install issues

Humboldt · Post by **Humboldt** » Thu Sep 24, 2015 2:28 am

New rig, clean install w/ new Win7 64bit onto a SSD.
Sees the DVD and SSD fine, loads the Windows files in about a minute, then hangs on "starting windows" and never gets any further.

All new parts, short of the case/MB.
Seeing threads like this: http://www.tomshardware.com/answers/id- ... ndows.html but not seeing any options like that in BIOS.

Suggestions appreciated, thanks.

Humboldt · Post by **Humboldt** » Thu Sep 24, 2015 3:28 am

Have tried enabling Legacy mode, SATA mode to AHCI, swapping SATA cables around.
Set to boot from CDROM, brand new Win7 64 disk in.
New SSD, seen by BIOS.

Same each time, loads Windows files then get stuck at "loading Windows"

Mark · Post by **Mark** » Thu Sep 24, 2015 6:29 am

so you can't install windows yet ?

try using as USB thumbdrive install instead, and use a USB 2 port instaed of a USB 3 port.

just google how to make a USB install, really easy to do.

on my brothers PC his mobo can not install from a DVD, has to be USB thumbdrive

Post by **YeOldeStonecat** » Thu Sep 24, 2015 8:02 am

Retail Windows DVD? Or a burnt one?
Just for giggles...try a test install to some old SATA HDD you have laying around...just to see if it gets further.
Did you blow away existing partitions on the SSD...create a new one, quick format it? And then pave Windows on it?
64 bit Windows is the same install method as 32 bit...you really don't see any difference. Except in performance of course once it's up and running and you have at least 4 giggies of rammage.

RaisinCain · Post by **RaisinCain** » Thu Sep 24, 2015 10:55 am

Turn off UEFI in the BIOS and set it to Leagacy.

Humboldt · Post by **Humboldt** » Thu Sep 24, 2015 1:04 pm

RaisinCain wrote:Turn off UEFI in the BIOS and set it to Leagacy.

Been looking for that option but can't find it.

Humboldt · Post by **Humboldt** » Thu Sep 24, 2015 1:07 pm

YeOldeStonecat wrote:Retail Windows DVD? Or a burnt one?
Just for giggles...try a test install to some old SATA HDD you have laying around...just to see if it gets further.
Did you blow away existing partitions on the SSD...create a new one, quick format it? And then pave Windows on it?
64 bit Windows is the same install method as 32 bit...you really don't see any difference. Except in performance of course once it's up and running and you have at least 4 giggies of rammage.

New OEM, purchased and shipped.
Not given the option to do anything to the SSD. It see it in BIOS though. Should I not have it set to boot from CDROM?
In the past I've been given the option to reformat upoon Win installation but not this time, it hangs before it gets there.

Humboldt · Post by **Humboldt** » Thu Sep 24, 2015 1:08 pm

Mark wrote:so you can't install windows yet ?

try using as USB thumbdrive install instead, and use a USB 2 port instaed of a USB 3 port.

just google how to make a USB install, really easy to do.

on my brothers PC his mobo can not install from a DVD, has to be USB thumbdrive

I'll try that tonight, but it does give the option to boot from CDROM.

Post by **YeOldeStonecat** » Thu Sep 24, 2015 2:18 pm

Humboldt wrote:New OEM, purchased and shipped.
Not given the option to do anything to the SSD. It see it in BIOS though. Should I not have it set to boot from CDROM?
In the past I've been given the option to reformat upoon Win installation but not this time, it hangs before it gets there.

Never get to this screen here where you can choose custom install so you can manage the disk(s)?
http://res2.windows.microsoft.com/resbo ... 93e_68.jpg

Humboldt · Post by **Humboldt** » Thu Sep 24, 2015 2:19 pm

YeOldeStonecat wrote:Retail Windows DVD? Or a burnt one?
Just for giggles...try a test install to some old SATA HDD you have laying around...just to see if it gets further.
Did you blow away existing partitions on the SSD...create a new one, quick format it? And then pave Windows on it?
64 bit Windows is the same install method as 32 bit...you really don't see any difference. Except in performance of course once it's up and running and you have at least 4 giggies of rammage.

That's the weird part, I'm not getting to the Windows installation screen at all.
Straight to "loading Windows files" to a black screen that says "starting Windows" at the bottom. It just hangs there.

jeremyboycool · Post by **jeremyboycool** » Thu Sep 24, 2015 3:13 pm

Did you try shaking your fist at the computer screen while spewing out empty threats of chucking it out the front door?

Mark · Post by **Mark** » Thu Sep 24, 2015 4:04 pm

jeremyboycool wrote:did you try shaking your fist at the computer screen while spewing out empty threats of chucking it out the front door?

lol

Mark · Post by **Mark** » Thu Sep 24, 2015 6:21 pm

disable on-board graphics and try it, or enable on-board and remove add-in card until windows is installed.

can you try a linux boot CD and see if that works

Humboldt · Post by **Humboldt** » Fri Sep 25, 2015 12:38 am

Mark wrote:disable on-board graphics and try it.

No luck, same thing.
Making a USB install now.

Humboldt · Post by **Humboldt** » Fri Sep 25, 2015 2:46 am

Humboldt wrote:No luck, same thing.
Making a USB install now.

Tried the USB install, same hang only it gets to the hanging point much faster.
Always hangs at the same point.
Will try another hdd tomorrow to rule that out.

Wondering if I have a bad Win7 disk, as unlikely as it sounds, since it hung at the same point for the DVD and USB.
It's hanging on "Windows\systems32\drivers\disk.sys"
Will try this tomorrow:

Have you ever try to install Windows 7 but it did not complete the installation and stuck at Windows logo? When you try to boot into safe mode it stuck at system32\drivers\disk.sys? Worried no more, here's a solution to this issue!

Problem cause by : pcmcia.sys file is corrupted

Steps:
1) Use the Windows 7 DVD to start the computer in Windows Recovery (WinRE).

2) In WinRE, open a command prompt. To do this, follow these steps:

On the Install Windows screen, select the appropriate Language to install, Time and currency format, and Keyboard or input method options, and then click Next.

3) Click Repair your computer.

4) Click the 7 installation that you want to repair, and then click Next.

5) Click Command Prompt and type

cd windows\system32\drivers
and press Enter, then type

ren pcmcia.sys to pcmcia.bak
6) Restart the computer

How the hell am I supposed to get it into WinRE if I can't get it to run the DVD in the first place?

RaisinCain · Post by **RaisinCain** » Fri Sep 25, 2015 8:59 am

Who is the manufacturer of the mobo and what is the model number?

morbidpete · Post by **morbidpete** » Fri Sep 25, 2015 9:10 am

bad disc or ISO? I would obtain another

RaisinCain · Post by **RaisinCain** » Fri Sep 25, 2015 10:37 am

Both DVD and USB media doing the same thing. You need to disable EUFI in the BIOS and set it to legacy (unless you want to install windows 8 or above).

morbidpete · Post by **morbidpete** » Fri Sep 25, 2015 11:01 am

RaisinCain wrote:Both DVD and USB media doing the same thing. You need to disable EUFI in the BIOS and set it to legacy (unless you want to install windows 8 or above).

He mentioned he could not find that setting. If that MB has the pretty gui like mine does, I had to select the old gui/legacy gui on the right side of the screen to find it last year. Hopefully that helps.

Humboldt · Post by **Humboldt** » Fri Sep 25, 2015 1:26 pm

RaisinCain wrote:Who is the manufacturer of the mobo and what is the model number?

GIGABYTE S-Series
GA-H55M-S2V

Humboldt · Post by **Humboldt** » Sat Sep 26, 2015 12:13 am

Damnit.

Tried downing another copy of Win7 64, same issue, so it's not the install disk.

Have tried (2) DVD versions that hang at the same place.
USB install, same, just faster

Sees the SSD fine.

Enabled on-board graphics and took out the new card.

Changed SATA from IDE to whatever the other option is.

Humboldt · Post by **Humboldt** » Sat Sep 26, 2015 12:14 am

YeOldeStonecat wrote:Never get to this screen here where you can choose custom install so you can manage the disk(s)?
http://res2.windows.microsoft.com/resbo ... 93e_68.jpg

No, not once.

YARDofSTUF · Post by **YARDofSTUF** » Sat Sep 26, 2015 12:28 am

Do you have anything like "Enable Windows 8 Features" or any "CSM" options? Check boot options and priority, see if you can choose anything with or without UEFI there.

EDIT: Manual doesn't really mention much, try disabling "Quick Boot" if its on.

Humboldt · Post by **Humboldt** » Sat Sep 26, 2015 1:10 am

YARDofSTUF wrote:Do you have anything like "Enable Windows 8 Features" or any "CSM" options? Check boot options and priority, see if you can choose anything with or without UEFI there.

EDIT: Manual doesn't really mention much, try disabling "Quick Boot" if its on.

No, nothing about Win8. Don't recall anything about CSM either but I'll check.
No mention of UEFI, but SATA is set to Legacy.

No it doesn't, but I'll take quick boot off again.

Thanks.

Mark · Post by **Mark** » Sat Sep 26, 2015 8:50 am

unplug any USB devices like card readers ?

did you try a linux disc to see if will install ?

how long are you waiting for windows install to go ?

cybotron r_9 · Post by **cybotron r_9** » Sat Sep 26, 2015 9:10 am

your computer's central processing unit (CPU) might not be capable of running a 64-bit version of Windows.

http://windows.microsoft.com/en-us/wind ... -questions

Humboldt · Post by **Humboldt** » Sat Sep 26, 2015 11:22 am

Mark wrote:unplug any USB devices like card readers ?

did you try a linux disc to see if will install ?

how long are you waiting for windows install to go ?

No USB devices.
Haven't tried a Linux disk yet, will have more time this weekend.
Waiting about 5-45 minutes.

Humboldt · Post by **Humboldt** » Sat Sep 26, 2015 11:22 am

cybotron r_9 wrote:http://windows.microsoft.com/en-us/wind ... -questions

Everything I've read is that the Core i3 supports both 32 and 64.

Humboldt · Post by **Humboldt** » Sat Sep 26, 2015 3:33 pm

That does have me wondering though.
I was told it's an i3, and the MB manual mentions i7/i5/i3, but noticed on my way out the door this morning that it supports Pentium chips as well.
I never actually checked, just assumed

Good chances it's a P4 model that doesn't support 64bit. That would explain a lot.
doh

Mark · Post by **Mark** » Sat Sep 26, 2015 4:29 pm

so what CPU do you have exactly ?

is this a new CPU or a old one

Joe · Post by **Joe** » Sat Sep 26, 2015 5:31 pm

Humboldt wrote:That does have me wondering though.
I was told it's an i3, and the MB manual mentions i7/i5/i3, but noticed on my way out the door this morning that it supports Pentium chips as well.
I never actually checked, just assumed
Good chances it's a P4 model that doesn't support 64bit. That would explain a lot.
doh

I'm not 100% but i think the installer would have noticed that and halted long before this.

Take out ALL hardware not critical to installing windows... disable bios stuff the same.. retry.

cybotron r_9 · Post by **cybotron r_9** » Sat Sep 26, 2015 6:44 pm

Disable onboard USB?

Humboldt · Post by **Humboldt** » Sat Sep 26, 2015 8:54 pm

Mark wrote:so what CPU do you have exactly ?

is this a new CPU or a old one

Old one that came in the machine. Thought of that one my way out the door this morning and have been at work. Will check when I get home.

Humboldt · Post by **Humboldt** » Sat Sep 26, 2015 8:56 pm

Joe wrote:I'm not 100% but i think the installer would have noticed that and halted long before this.

Take out ALL hardware not critical to installing windows... disable bios stuff the same.. retry.

Before what?

It says loading operating system, the installing Windows files, then freezes before getting to any kind of installation.
There is no hardware installed not critical to installing Windows.

Thanks for the help.

Ken · Post by **Ken** » Sun Sep 27, 2015 10:20 am

Check all of your connections: switch slots and reseat RAM, hdd, etc. Then reformat your hard drive using another OS disk, whatever you have that does NTFS-2000,XP, 7, etc (just format not install)... Slave it on another computer if you can... (If slaved, run check disk)

Verify your BIOS version, update if needed. It is a lot safer/easier to update BIOS these days...

Set mobo bios to default settings, then watch Bios carefully and verify it is seeing hdd, proper amount of RAM, boot device order, then try your new OS... Make sure your install disk is clean and has no scratches.

If this doesn't work it is probably a bios setting or defective hardware (hdd, ram).
I will DL your manual tomorrow and see which settings it could be...
XOXO

Post by **YeOldeStonecat** » Sun Sep 27, 2015 10:33 am

Find the model of CPU in there and confirm. Should be able to see that in the BIOS.
Have you tried just a quick test install on a plain old SATA drive yet? Just to see if that SSD has quirks. This here should just be a quick 5 minute check you can do.

Ken · Post by **Ken** » Sun Sep 27, 2015 10:50 am

Confessing to not reading entire thread earlier, however those problems wreak of bad or unseated ram or hard drive... Run Mem test... http://www.memtest.org/
If it is an SSD, disregard the formatting with another disk...

I haven't used any of these SSD Utility Test progs, but these seem to have a following:

http://crystalmark.info/software/CrystalDiskInfo/index-e.html

http://ssd-life.com/eng/download-ssdlife.html

Humboldt · Post by **Humboldt** » Sun Sep 27, 2015 3:05 pm

Ken wrote:Check all of your connections: switch slots and reseat RAM, hdd, etc. Then reformat your hard drive using another OS disk, whatever you have that does NTFS-2000,XP, 7, etc (just format not install)... Slave it on another computer if you can... (If slaved, run check disk)

Verify your BIOS version, update if needed. It is a lot safer/easier to update BIOS these days...

Set mobo bios to default settings, then watch Bios carefully and verify it is seeing hdd, proper amount of RAM, boot device order, then try your new OS... Make sure your install disk is clean and has no scratches.

If this doesn't work it is probably a bios setting or defective hardware (hdd, ram).
I will DL your manual tomorrow and see which settings it could be...
XOXO

Hey Ken

Hope you're well.
Will do. First day I've had in a few to work on it.
I'd get home and start working on it and my gf would get kind of pissed.
Disk is clean, I'll try a few things first and format the SSD on another machine.

Humboldt · Post by **Humboldt** » Sun Sep 27, 2015 3:07 pm

YeOldeStonecat wrote:Find the model of CPU in there and confirm. Should be able to see that in the BIOS.
Have you tried just a quick test install on a plain old SATA drive yet? Just to see if that SSD has quirks. This here should just be a quick 5 minute check you can do.

Just checked and it is an i3, 3.06GhZ
Using a regular SATA is on my list for the day.

Got into boot manager this time and selected SafeMode w/ command, and it showed the list of Windows files as it loaded them.
Froze in the same place as last time, just after systemfiles\disk

Humboldt · Post by **Humboldt** » Sun Sep 27, 2015 4:09 pm

Humboldt wrote:Just checked and it is an i3, 3.06GhZ
Using a regular SATA is on my list for the day.

Got into boot manager this time and selected SafeMode w/ command, and it showed the list of Windows files as it loaded them.
Froze in the same place as last time, just after systemfiles\disk

About to start messing with it.
If it's a chipset issue, can I update without having a running OS?