SG Broadband Community

First, ensure that you have the latest version of TCP Optimizer installed on your Windows 7 Ultimate 64-bit system. It's possible that the previous settings are not being saved due to compatibility issues or outdated software.

If you have the latest version and are still encountering the problem ...

t's unfortunate that both of your ARRIS SB6183 modems stopped connecting to the ISP around the same time. It does seem suspicious that it happened during the firmware update period. It's good that you reached out to both your ISP (TDS) and ARRIS for support.

If the ISP claims they cannot assist ...