Search found 7 matches

by EddieS
Fri Jun 23, 2017 4:53 pm
Forum: General Broadband Forum
Topic: ISP killed my personal ARRIS modem, but blames ARRIS. Need advice...
Replies: 10
Views: 21113

The ARRIS tech talked me through the factory reset on 192.168.100.1, while disconnected from coax, then powered off, and reconnected everything. Since then, we (ISP) have tried re-establishing connection again, and between tries, I've done additional factory resets. The modem powers up, the green DS ...
by EddieS
Thu Jun 22, 2017 9:22 pm
Forum: General Broadband Forum
Topic: ISP killed my personal ARRIS modem, but blames ARRIS. Need advice...
Replies: 10
Views: 21113

ISP killed my personal ARRIS modem, but blames ARRIS. Need advice...

I have had an ARRIS SB6183 for about four months with my provider (TDS). I liked it so much, I got my mom one about two months ago. Suddenly, between midnight and 0830 on 19 June, both of our modems stopped connecting with the ISP (and we live on different ends of town). Multiple calls to the ISP's ...
by EddieS
Sat Feb 18, 2017 1:53 pm
Forum: General Broadband Forum
Topic: If there's 16 available channels, will I always get all 16 bonded? Or just 8?
Replies: 3
Views: 3095

I have TDS (Baja), and the tech said pretty much the same thing, that I'd need a bigger tier for 16 channels.

I was curious because I had read a fairly recent post from someone who referred to the SB6183, and who had a 15/1 Mbit/s plan, and who's provider has 32 available channels, and the modem ...
by EddieS
Fri Feb 17, 2017 4:05 pm
Forum: General Broadband Forum
Topic: If there's 16 available channels, will I always get all 16 bonded? Or just 8?
Replies: 3
Views: 3095

If there's 16 available channels, will I always get all 16 bonded? Or just 8?

I currently have an Arris CM900 8x4 rental modem, on a 60 megabit plan. Every time the modem is reset, or there's a power outage, I get a different set of channels. They run from 555 MHz to 645 MHz. Sometimes, it's 1-8, sometimes 9-16, and the rest of the time they're scattered.

I was looking at ...
by EddieS
Fri Jan 27, 2017 1:22 pm
Forum: Networks and Wireless Routers
Topic: Regal tap used on modem-only connection?
Replies: 5
Views: 10687

Phillip-

Well, I couldn't leave well enough alone. I have to experiment. It's how I'm built. I got in the stuff I ordered:

3dB Holland in-line attenuator;
6dB Holland in-line attenuator;
6dB Holland DC/tap (6dB on TAP leg/2.3dB on OUT leg)

Using each of these, alone and in various combinations, I ...
by EddieS
Sat Jan 14, 2017 1:35 pm
Forum: Networks and Wireless Routers
Topic: Regal tap used on modem-only connection?
Replies: 5
Views: 10687

Thanks for the info, Phillip. I checked their status, and it was +5.2 to +5.8 down, mid-upper 40s up. I added the tap, and the down went to -1.8 to -0.8, but up didn't really change. So I left it on. It seems their signals were within the acceptable range without the tap, so I don't think it had ...
by EddieS
Thu Jan 12, 2017 3:45 pm
Forum: Networks and Wireless Routers
Topic: Regal tap used on modem-only connection?
Replies: 5
Views: 10687

Regal tap used on modem-only connection?

Hello all. First post.

Some friends asked me to come over and change the default password on their new cable internet installation, with an Arris wireless modem. Prior to this, no cable was present at their place.

After I did, I noticed a Regal ZDRDCT10-6 on the line, with the modem on the TAP ...