SG Broadband Community

Quick update, here's the mess of a line I have right now after upgrading the speed to 10 MB, till this very moment I don't understand why the quality changes with each upgrade and erros increase, also look at the upload bandwidth ... lol it is going backwords.

http://imgur.com/a/sogdk

Just bug them again in a couple of days, tell them the "Downstream line rate" in your modem shows 5120 kbps (5 Mbps), so there is something in the exchange they have not updated, and they need to fix it. If rebooting the modem on your ends keeps that at 5 Mbps, you wont get any higher speed and it ...

Well then you tell them you are going to leave them for a different ISP if they dont change it within the hour. Call them on their BS, only bad lines need optimisation and yours isnt bad.

So here's what happened, they didn't reply to my e-mails in the last 3 days, I went to a technical support ...

Whatever sync you are on your download speed will reflect that, so if you want to be synced higher you would have to pay more for them to sync you at a higher speed. so 10240 downstream line rate would = ~1024KB/s

In my country for them to change the sync speed its instant not sure about your ...

Your connection seems to be capped at 5 Mbits = 5120 kbps ~ 600 Kbytes / second. If you get over 85% of that speed you are at the cap, considering protocols overhead.
Here is a bits/bytes conversion calculator so we are on the same page about speed (Kbits/second vs KBytes/second) : http://www ...

That downstream SNR is really good but the upstream SNR doesnt seem to add up, you can definitely go as high as 20Meg, Im just wondering if US SNR matters if its below 6, maybe @Philip could shed some light.

If your ISP says you cant go above 8 they are talking utter rubbish.

The upstream was ...

Leave it on All/Auto and see what the exchange picks and disable the two at the bottom.

Interleaved adds some delay on the line to "check" every bit that passes through the router and then does something to correct the error, but on your stats you shouldnt see any/much CRC errors unless there is a ...

Well you see GDMT has a max rate of 8Meg while ADSL2+ has a max rate of 24Meg, and regarding fastpath its up to the exchange or central office. Your ISP should have to request from the exchange to switch you from one mode to another. And trust me, when you get switched to fastpath you will see and ...

Oh BTW guys, my line is 16 MB .. Or so it should be .. They are saying that they are gradually upgrading it bit by bit to tune and optimize the line, here's a screenshot of my line quality previously which was way much better BTW.
On a side note, should the upgrade they are trying to excute affect ...

Your signal looks good.

What speed are you paying for ? Seems capped at 5 Mbps ("Downstream line rate"), with max possible of 12 Mbps (well, let's say 85% of that, the "Downstream max rate").
If you do some traceroutes you can see where the latency increases.
From there on, it depends on your ISP ...

Any reason its on GDMT opposed to ADSL2+?

Also im not sure why you arnt on the FastPath profile, those (good) stats shouldnt warrant the interleaved profile.

Edit: Note sure why the US SNR is bad compared to the DS SNR...what Huawei router is that btw?

Some say G.dmt is better for ping, not ...

Can anyone take a look at my line stats and provide any help/insight on what can be done to improve it ? What can I do to get the line improved and reduce latency/ping and up the efficiency and quality of the line, and what would be alerting about my numbers in general and what terms/directions ...