SG Broadband Community

Ditch all their software, you do not need it. Just run a plain Jane IE 5.5.

My gaffs and harness, there aint jack to "hooking" a phone pole. The higher the better. Climb it like a bear, descend it like a cat. Do it every day. :rotfl: You should see some of the "quality" work I see on the cable terminals up there. It would make any good phone tech sick. No wonder cable has ...

But...regardless of what the tech did what time is involved in just trying the suggestion mentioned above. Take your computer only, not all the attachments, up to your brothers place upstairs. Try it man. What are we talkin...5 ten minutes? You might be suprised. At least YOU will difinitively know ...

Look and see if the NIC card is there (Network adapter)

If all you see in WINIPCFG is ppp adapter the nic card is not installed correctly (drivers).

Get the NIC card working first, then you need some protocols added that likely also got dumped from "Network" in the control panel. Client for ...

There is a section in this site that tells you how. to check and configure TCP/IP for cable.

Sounds like it's misconfigured for the service you have.

Yes you are 100% correct Omar. In cases where you move within the same city...whether or not that particular CO or another RSU in the same city handles that new address, it requires a change in the local loop, as different office and field pair assignments are needed to get the service to a ...

If you used Telocity as a CLEC DSL provider over Verizons loop then the issue lies with Telocity to issue a release of the provisioned circuit before VERIZON can port it back into their own network. Least thats how the ADSL and regular POTS line CLEC's here in Texas work. Legally VERIZON cannot ...

Or...is this a new problem?

Need more info to help you.

Has a Verizon Tech come and tested the DSL at the NID outside to see if the problem is housewiring or modem related?

He should have used a TPI 350 to test it off the house, then inside the house.

Are the filters all plugged into the wall ...

VERIZON may well sink this DSL CLEC with the evidence of fraud and corruption I just read about. This will be the first of many shots at CLEC's all over the country who don't walk straight. Should be an interesting lawsuit to follow.

Kinda looks like Verizon has them by the neck.

I dont know whether or not this is possible where you live or not, because if you have an aerial feed then you are out of luck. BUT....if the feed is from a ped on the ground, and you have a ped close enough to you, say in your back or front yard, take the modem out there with a good grounded ...

This is gonna sound like the typical RR tech support geek but try a few simple things.

Any neighbors have the service you can talk to? See if they have also become slow. (This might be the best first step. If they are slow as well then it's a network issue and you neednt mess with your machine ...

They provision the NIC MAC address to the account. Each NIC has it's own unique MAC address and during DHCP discovery, RoadRunner looks for the NIC MAC and then lets you in. Different box, different MAC, no entry.

It either works or it don't work Omar. Besides he said the did that. The trouble is likely a network issue. I had the same crap from @home. Not any more. I fixed mine. Got DSL from Verizon. Never lost sync yet.

Verizon is very notorious for providing broadband connections to residential users without allocating adequate bandwidth at their CO's.

Can you be more specific about which Verizon CO or RSU is operating this way? I could use a little more information. City, State...etc? Where did you glean the ...

Heat cycling is the worst thing for any board in any device, along with the shock of startup. Capacitance kicks happen every time you jolt an electrical appliance to life by turning it on.. Leave it on...all of it.

You did the best troubleshoot possible when you tried a different computer. You found the Verizon network to be just fine. The issue is within your computer. Not the cords, not the modem, not the DLS service. Remove and reinstall your tcp/ip stack and configure it properly. Check the NIC card for ...

Network Configuration
To configure your Windows computer, click START, go to SETTINGS and then to CONTROL PANEL. In CONTROL PANEL, double-click the NETWORK icon.

Verify that minimally, an Ethernet adapter is installed and that the TCP/IP protocol is installed and points to the Ethernet adapter. If ...

Sounds to me like they either have the wrong MAC address provisioned or they haven't provisioned it yet.

Highly likely. RR provisions their stuff to your NIC MAC address so when DHCP discovery takes place it see's (validates) your computer asking for an IP. But it really sounds like you have TCP ...

Or....he could have a load coil still on the line someplace. Or....they may need to cut his field pair down at his serving terminal to the field. Excess lengths of extra wire on his pair especially if he is on a cable that goes 5 miles on down the line past his serving terminal of runs in multiples ...