Sprint set to offer cure for poor wireless voice quality

Sprint Nextel announced its new HTC Evo 4G LTE smartphone, that will support HD voice, but noted that users will first have to upgrade to the Sprint 3G network expected to launch in several cities later this year.

In order to use HD Voice, both parties on a call need to use HD voice-capable smartphones on an HD voice- capable network, Sprint said in a footnote in a press release issued at the Evo 4G LTE unveiling Wednesday in New York.

The feature requires that Sprint add HD voice capabilities to many other phones. To work well, other carriers in the U.S. would need to create network technology that interoperates with Sprint's as well as offer their own HD voice-enabled phones. However, it could be years - perhaps even a decade - before significant numbers of users gain access to the improved voice quality, analysts said Thursday.

"I don't necessarily believe users will buy a phone because of HD Voice," Kevin Burden, an analyst at ABI Research said. "The public's expectation for voice quality on cell phones is so low right now that we're all willing to deal with [the way it is]. There's such a thing as 'good enough' technology. People look at voice quality today on cell phones and say, 'It's good enough; it sucks for me, but also for the guy on the other end,'" Burden said.

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