FCC orders carriers to protect customer information residing on devices2013-06-28 08:42 by DanielaTags: FCC, privacy
The FCC has voted to require wireless carriers to protect and safeguard subscribers' information that sits on their smartphones and other mobile devices. Wireless providers are already required to safeguard this data when it resides directly on their network. But now the FCC is expanding that responsibility to cover the CPNI found on your smartphone and other mobile hardware. Carriers are allowed to collect this information and to use it to improve their networks and for customer support. Carriers' collection of this information can benefit consumers by enabling a carrier to detect a weak signal, a dropped call, or trouble with particular phone models. But if carriers collect CPNI in this manner, today's ruling makes clear that they must protect it. The Declaratory Ruling does not impose any requirements on non-carrier, third-party developers of applications that consumers may install on their own. The ruling also does not adopt or propose any new rules regarding how carriers may use CPNI or how they must protect it. Read more -here-
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