Cisco apologizes for privacy 'confusion,' makes Cloud Service an opt-in feature

Last week Cisco customers were furious about how a Linksys upgrade forced them to sign up for the Cisco Connect Cloud. The TOS for Cisco Connect Cloud allowed the company to keep track of the user's internet history and other information.

Now, the networking giant apologized for all the confusion about Cisco Connect Cloud and the suspect terms of service that many people viewed as a way for the company to monitor behavior and potentially cut off their router if they infringed.

"In response to our customers' concerns, we have simplified the process for opting-out of the Cisco Connect Cloud service and have changed the default setting back to traditional router set-up and management," Cisco home network VP Brett Wingo wrote.

"If a customer chooses to use the Embedded Web UI and selects the Auto-Update feature, Cisco will offer them an update. Currently the only update we have is for the Cisco Connect Cloud feature set, but in future, we plan to provide updates for the embedded Web UI feature set specifically. The core message is that a customer can/will be able to choose an embedded web UI and Update without having to use CCC."

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