The FCC: Why Did Verizon Wireless Wait So Long to Make Refunds?2010-10-04 10:22 by PhilipTags: FCC, Verizon
Verizon Wireless announced Sunday that it plans to refund up to $90 million in overbilling for "mistaken past data charges" that occurred over the past several years, but Federal Communications Commission officials say that doesn't get Verizon (VZ) off the hook. Verizon says it erroneously billed about 15 million customers for data sessions their phones didn't initiate. And how did Verizon know it was in the wrong? These phones didn't have subscriptions for data plans. Despite that, the phones could still engage in minor data exchanges. Other customers were mistakenly allowed to access certain Web pages, Verizon says. The carrier says most of the refunds will be in the range of $2 to $6 and will be credited back to customers' accounts. Those who are no longer Verizon customers will get a check in the mail. Verizon's standard data plan charges $1.99 per megabyte. Read more here
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